Pharmacy Tech: Patient Care & Pharmacy Operations Pro

Walgreens; Elyria (OH); On-site; USD 24,000 - 29,000; Full time

Job summary

Walgreens is seeking a Customer Experience/Operations teammate to greet customers, assist with products and services, and resolve issues under pharmacist supervision. You will help process prescriptions, enter information into pharmacy systems, and support store operations to ensure a positive patient experience.

Strong English communication, teamwork, and attention to detail are essential, with preferred PTCB certification and flexibility for evenings/weekends.

Qualifications

• Maintains English fluency for reading, writing, and speaking.
• Willingness to work flexible schedule including evenings and weekends.
• Completes PTCB certification or maintains it as required.

Responsibilities

• Greets customers and assists with products and services to ensure a positive experience.
• Resolves issues and answers questions; models service best practices.
• Assists pharmacist and store team with prescription processing and customer service.

Skills

Customer service

Communication

Attention to detail

Teamwork

Flexibility

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens is seeking a Customer Experience/Operations teammate to greet customers, assist with products and services, and resolve issues under pharmacist supervision. You will help process prescriptions, enter information into pharmacy systems, and support store operations to ensure a positive patient experience.

Strong English communication, teamwork, and attention to detail are essential, with preferred PTCB certification and flexibility for evenings/weekends.