Pharmacy Technician: Patient Care, Prescriptions & Claims

Nuvem; Philadelphia (Philadelphia County); On-site; USD 32,000 - 48,000; Full time

Job summary

Nuvem is seeking an enthusiastic pharmacy assistant to support pharmacists in serving patients and maintaining the pharmacy department. You will greet customers, receive prescriptions, process them, and help manage inventory and administrative tasks in a fast-paced setting.

You will also coordinate medication delivery, handle insurance communications, stay current with HIPAA/HITECH requirements, and assist with clinical and non-clinical operations under supervision to ensure accurate, compliant

Responsibilities

• Sterilize surfaces and equipment and prepare the pharmacy for opening.
• Greet customers and answer questions.
• Receive prescriptions and check their validity.
• Process prescriptions electronically and ensure all information is complete and accurate.
• Resolve issues when they arise (e.g., rejected insurance claims).
• Select the appropriate medicine and measure dosages to fill prescriptions.
• Sort, stock, label medication and monitor inventory.
• Undertake administrative tasks (e.g., Record-keeping) as assigned.
• Comply with all security measures and quality standards and activities.
• Keep abreast and stay current with HIPAA, HITECH, and FWA credentialing.
• Assist Pharmacist with clinical and non-clinical operations and document and report any issues per quality to the Pharmacist as appropriate.
• Package orders based on policies and procedures.
• Coordinate medication delivery location and estimated time with patient.
• Prepare and arrange delivery of medication with courier service or shipping service.
• Communicate with insurance carriers to obtain payment for prescription claims.
• Answer incoming phone calls for prescription orders, refills, make outgoing follow up calls to patients regarding their medications.
• Triage calls and elevate to appropriate leadership when necessary.

Job description

Nuvem is seeking an enthusiastic pharmacy assistant to support pharmacists in serving patients and maintaining the pharmacy department. You will greet customers, receive prescriptions, process them, and help manage inventory and administrative tasks in a fast-paced setting.

You will also coordinate medication delivery, handle insurance communications, stay current with HIPAA/HITECH requirements, and assist with clinical and non-clinical operations under supervision to ensure accurate, compliant