IL-Registered Pharmacy Technician — Patient Care & Claims

NuvemRx; Champaign (IL); On-site; USD 25,000 - 30,000; Full time

Job summary

NuvemRx is seeking a Pharmacy Technician to support the pharmacist in serving patients and maintaining the pharmacy department. The role requires attention to detail, accuracy in processing prescriptions, and strong customer service.

You will handle prescription intake, verify information, assist with insurance processes, stock and label medications, and coordinate delivery. Illinois registration is required, with at least one year of pharmacy technician experience.

Qualifications

• Candidate should have (1) year or more of pharmacy technician experience.
• Must be a Registered Pharmacy Technician with the State of Illinois.

Responsibilities

• Assist the pharmacist with serving patients and maintaining the pharmacy department.
• Sterilize surfaces and equipment and prepare the pharmacy for opening.
• Greet customers and answer questions.
• Receive prescriptions and check their validity.
• Process prescriptions electronically and ensure all information is complete and accurate.
• Resolve issues when they arise (e.g., rejected insurance claims).
• Select the appropriate medicine and measure dosages to fill prescriptions.
• Sort, stock, label medication and monitor inventory.
• Undertake administrative tasks (e.g., Record-keeping) as assigned.
• Comply with all security measures and quality standards and activities.
• Keep abreast and stay current with HIPAA, HITECH, and FWA credentialing.
• Assist Pharmacist with clinical and non-clinical operations and document and report any issues per quality to the Pharmacist as appropriate.
• Package orders based on policies and procedures.
• Coordinate medication delivery location and estimated time with patient.
• Prepare and arrange delivery of medication with courier service or shipping service.
• Communicate with insurance carriers to obtain payment for prescription claims.
• Answer incoming phone calls for prescription orders, refills, make outgoing follow up calls to patients regarding their medications.
• Triage calls and escalation to appropriate leadership when necessary.

Job description

NuvemRx is seeking a Pharmacy Technician to support the pharmacist in serving patients and maintaining the pharmacy department. The role requires attention to detail, accuracy in processing prescriptions, and strong customer service.

You will handle prescription intake, verify information, assist with insurance processes, stock and label medications, and coordinate delivery. Illinois registration is required, with at least one year of pharmacy technician experience.