Pharmacy Technician: Patient Care & Immunization Support

CVS Health Corporation; Black Mountain (NC); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Job summary

CVS Health Corporation is seeking a Pharmacy Technician to support the pharmacy team in delivering safe, accurate prescription fulfillment and a caring patient experience across the store environment.

The role requires adherence to SOPs, completion of required licenses, and ongoing training, with opportunities to perform immunizations and point-of-care testing where permitted. This full-time position offers comprehensive benefits and diverse patient-care responsibilities.

Qualifications

• Must comply with state board of pharmacy requirements and licensure rules.
• Age or education requirements per state board; high school diploma or equivalent.
• State-level licensure and national certification requirements vary by state.

Responsibilities

• Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
• Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
• Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems
• Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
• Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
• Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business
• Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security
• Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification

Skills

Attention and Focus

Customer Service

Communication Skills

Mathematical Reasoning

Problem Resolution

Flexibility/Adaptability

Team Orientation

Attendance/Reliability

Education

High school diploma or equivalent

State licensure and national certification requirements vary by state

Job description

CVS Health Corporation is seeking a Pharmacy Technician to support the pharmacy team in delivering safe, accurate prescription fulfillment and a caring patient experience across the store environment.

The role requires adherence to SOPs, completion of required licenses, and ongoing training, with opportunities to perform immunizations and point-of-care testing where permitted. This full-time position offers comprehensive benefits and diverse patient-care responsibilities.