Pharmacy Technician: Patient Care & Dispensing

Kroger Co.; Herrin (IL); Sur place; USD 24 000 - 26 000; Plein temps

Résumé du poste

Kroger Co. in Illinois is seeking a pharmacy clerk to provide exceptional customer service while accurately processing data entry, adjudication, and product dispensing. You will assist pharmacists, maintain clean workstations, and ensure compliance with HIPAA.

The role involves handling cash transactions, following safety guidelines, and supporting health and wellness initiatives in a fast-paced store environment.

Qualifications

• High School Diploma or GED.
• Must be 18 years old.
• Ability to handle highly confidential information.
• Meets minimum state requirements to perform the functions related to the position.

Responsabilités

• Comply with regulations and report improper activity.
• Maintain safe, clean, organized stores and customer areas.
• Understand and perform ordering functions with primary and secondary wholesalers.
• Follow company guidelines on inventory management and ordering for medications, devices, supplements, and supplies.
• Count, measure and prepare specified product per best practices.
• Complete billing procedures to ensure value to customer and company.
• Answer calls and triage inquiries as appropriate.
• Follow cashier policies for tendering payments (Credit/Debit, EBT, Gift Cards, cash, checks).
• Provide a stellar customer experience while completing reception, data entry, adjudication, and product dispensing.
• Assist pharmacist in responsibilities not requiring professional judgement.
• Adhere to HIPAA regulations and company policies.
• Support health and wellness initiatives.
• Handle legend orders including Central Fill deliveries.
• Work cooperatively in fast-paced, sometimes stressful environments.
• Manage conflicts calmly and professionally.
• Uphold honesty and integrity with customer and business information.
• Follow directions and seek help when needed to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.

Connaissances

Customer service

Attention to detail

Cash handling

Teamwork

Communication

HIPAA compliance

Formation

High School Diploma or GED

Description du poste

Kroger Co. in Illinois is seeking a pharmacy clerk to provide exceptional customer service while accurately processing data entry, adjudication, and product dispensing. You will assist pharmacists, maintain clean workstations, and ensure compliance with HIPAA.

The role involves handling cash transactions, following safety guidelines, and supporting health and wellness initiatives in a fast-paced store environment.