Pharmacy Technician - Outpatient

University of California - San Francisco; San Francisco (CA); On-site; USD 56,000 - 72,000; Full time

Job summary

University of California, San Francisco (UCSF) is seeking a Pharmacy Technician II to support the Department of Pharmaceutical Services at Parnassus and Mission Bay campuses. The role encompasses medication preparation, verification, dispensing, and inventory management under pharmacist supervision.

The position requires completion of an accredited Pharmacy Technician Training Program, at least 2 years of experience in specialty or retail pharmacy, and California licensure in good standing.

Qualifications

• Completion of a recognized Pharmacy Technician Training Program (hands‑on training period during externship).
• Minimum two (2) years experience in a Specialty Pharmacy and/or in a retail/community pharmacy, or equivalent combination of education and experience.
• Licensed Pharmacy Technician by the California Board of Pharmacy and in good standing.

Responsibilities

• Process prescription orders, prepare medications, and dispense orders including prescription intake via computer entries, benefit investigation, insurance billing, co-pay and co-insurance assistance, Risk Evaluation and Mitigation Strategies and Limited Distribution Drug medication responsibilities, and accurately count and label prescriptions for dispensing and/or tracking and shipping.
• Compound medications using non-sterile or sterile compounding techniques.
• Ensure prompt bedside delivery of medications to patients and assist with medication delivery for discharge patients.
• Provide cashier duties and prepare cash deposits for pharmacy transactions.
• Oversee medication inventory management, including performing cycle counts, conducting appropriate outdates and recalls, and ordering medications from wholesaler as needed.
• Maintain accurate records for drug inventory and prescription files according to policy and procedures.
• Perform monthly adherence calls to patients who are enrolled in the pharmacy patient management program.
• Triage issues from providers and patients via phone calls that do not require the personal attention of a pharmacist and provide prompt and courteous service.
• Maintain a high level of understanding and utilization of pharmacy programs and software associated with production and medication fulfillment.
• Perform other tasks as assigned to support patient care needs.

Education

Pharmacy Technician Training Program

Pharmacy Technician Certification CPhT

Job description

The Department of Pharmaceutical Services provides a full range of services for patients cared for by the UCSF Medical Center and its providers and payors. These services include, but are not limited to: drug procurement, storage, and security; safe, accurate and timely preparation and distribution of drugs; clinical pharmacy services for patients; development of drug use policies within the Medical Center; drug information services for clinicians and patients; and participation in technology assessment and quality assurance programs. The Department of Pharmaceutical Services is affiliated with the UCSF Department of Clinical Pharmacy, an academic department within the School of Pharmacy, which has primary responsibility for teaching professional courses in the Pharm.D. curriculum, clinical research, and public and clinical service.

The Department of Clinical Pharmacy and Pharmaceutical Services share their philosophy of pharmaceutical care. Under Pharmaceutical Services, the Pharmacy Technician II provides pharmaceutical care to patients at Parnassus and Mission Bay campuses and specialized services to researchers on campus. All Pharmacy Technicians are accountable to the supervising or operating pharmacist who is legally responsible by virtue of state licensure for the care and safety of patients served by Pharmaceutical Services. The Pharmacy Technician II performs all activities related to medication preparation, inventory management, and computer entries of prescriptions.

DUTIES & ESSENTIAL JOB FUNCTIONS

70% - Operations - Fulfillment

• Process prescription orders, prepare medications, and dispense orders including prescription intake via computer entries, benefit investigation, insurance billing, co-pay and co-insurance assistance, Risk Evaluation and Mitigation Strategies and Limited Distribution Drug medication responsibilities, and accurately count and label prescriptions for dispensing and/or tracking and shipping.
• Compound medications using non-sterile or sterile compounding techniques.
• Ensure prompt bedside delivery of medications to patients and assist with medication delivery for discharge patients.
• Provide cashier duties and prepare cash deposits for pharmacy transactions.
• Oversee medication inventory management, including performing cycle counts, conducting appropriate outdates and recalls, and ordering medications from wholesaler as needed.
• Maintain accurate records for drug inventory and prescription files according to policy and procedures.
• Perform monthly adherence calls to patients who are enrolled in the pharmacy patient management program.
• Triage issues from providers and patients via phone calls that do not require the personal attention of a pharmacist and provide prompt and courteous service.
• Maintain a high level of understanding and utilization of pharmacy programs and software associated with production and medication fulfillment.
• Perform other tasks as assigned to support patient care needs.

20% - Operations - Medication Management Support and Medication Access

• Facilitate prescription prior authorization requests, obtain and prepare proper forms for providers to complete for insurance authorizations, request information from insurance companies regarding possible alternative therapies, and provide patients with timely communications regarding the status of requests.
• Perform benefit investigation and financial assistance work needed to ensure patients have access to the medication they need.
• Obtain and document complete and accurate medication histories from patients.
• Assist in scheduling comprehensive medication management appointments for pharmacists.

10% - Training and Educational Activities

• Serve as a trainer for pharmacy learners (e.g. pharmacy students, residents, pharmacists, and technicians). Facilitate pharmacy learner experiences to ensure professional growth and competency development.
• Participate in staff development and complete training competencies promptly.

100% - The total sum should add up to 100%.

REQUIRED QUALIFICATIONS

• Completion of a recognized/accredited Pharmacy Technician Training Program (includes hands‑on training period during externship), or an equivalent combination of education and experience.
• Minimum two (2) years experience in a Specialty Pharmacy and/or in a retail/community pharmacy, or equivalent combination of education and experience.

PREFERRED QUALIFICATION

• Pharmacy Technician Certification CPhT

REQUIRED LICENSES/CERTIFICATIONS

• Licensed Pharmacy Technician by the California Board of Pharmacy and in good standing.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the worlds leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neuro-degenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Salary Information

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html