Pharmacy Technician: Medication Prep & Customer Service

LiveWell Homecare Agency; Grand Rapids (MI); On-site; USD 32,000 - 45,000; Full time

Job summary

LiveWell Homecare Agency in Grand Rapids, MI is seeking a detail-oriented associate to support licensed pharmacists in preparing medications, stocking products, and delivering excellent service.

You will count tablets, label bottles, maintain patient profiles, process insurance claims, and assist customers at the registers while upholding HIPAA and store policies. Join a team focused on patient care and accuracy.

Qualifications

• High school diploma or equivalent.
• 1+ year customer service or pharmacy-related experience with proper certification.
• Ability to read, write, interpret documents, and perform basic math.
• Detail-oriented with suggestive selling knowledge.

Responsibilities

• Stock and inventory medications, notify management of supply needs.
• Receive prescriptions and refills, prepare, and label products.
• Maintain patient profiles and insurance documentation.
• Operate cash registers, handle transactions, and provide customer service.
• Ensure compliance with HIPAA and legal policies.
• Assist with tasks delegated by the pharmacist and maintain a professional environment.

Skills

Customer service

Pharmacy experience

Basic math

Reading & writing

Detail-oriented

Education

High school diploma or equivalent

Job description

LiveWell Homecare Agency in Grand Rapids, MI is seeking a detail-oriented associate to support licensed pharmacists in preparing medications, stocking products, and delivering excellent service.

You will count tablets, label bottles, maintain patient profiles, process insurance claims, and assist customers at the registers while upholding HIPAA and store policies. Join a team focused on patient care and accuracy.