Pharmacy Technician Lead - Operations

AnewHealth; Kentucky; Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) and PTO

Job summary

AnewHealth invites applications for a Pharmacy Technician Lead role, a remote, full-time position. You will work with Pharmacy Supervisors and Managers to drive efficiencies, lead by example, and ensure a consistent standard of work across the team.

The role emphasizes training, SOP development, and cross-training coordination while upholding the company’s values and collaborating to meet department goals.

Qualifications

• High school diploma or GED required.
• Certified Technician with their home state's Board of Pharmacy.

Responsibilities

• Lead frontline, day-to-day workflows as directed by leadership.
• Provide training on department tasks to new hires and existing staff.
• Coordinate cross-training through scheduling and communication with trainees.
• Provide subject matter expertise to support continuous improvement, training guides, and SOP development.
• Support leadership in diagnosing and improving team performance.
• Demonstrate AnewHealth's core values in all communications and interactions.
• Perform other duties as assigned.

Skills

Detail orientation

Time management

Verbal & non-verbal communication

Adjudicating claims

Training program design

Strategic training planning

Multi-tasking

Education

High school diploma / GED

Pharmacy Technician certification (state)

Job description

AnewHealth is one of the nation's leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs-wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states.

Job Details

The Pharmacy Technician Lead serves as the subject matter expert of their designated pharmacy team. They will work alongside the Pharmacy Supervisors and Managers to drive and support department efficiencies. In this role, the expectation is to lead by example and support company and department goals as well as demonstrate their ability to drive results and achieve a consistent standard of work from the team.

Responsibilities

• High level of contribution in front line, day to day work as assigned by leadership
• Provide training on department tasks to new hires, cross trainees and existing team members requiring additional support
• Help coordinate the completion of cross training through communication and scheduling with designated trainees
• Provide a high level of subject matter expertise to the department in supporting continuous improvement projects including training guides and SOP development
• Support leadership in diagnosing and improving performance of team members
• Embody AnewHealth's Core Values in all communications and interactions.
• Other duties as assigned.

The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position.

Qualifications

These represent the desired qualifications of the ideal candidate. They are not meant to limit consideration for candidates who do not meet all of the standards listed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• High school diploma /GED required.
• Certified Technician with their home state's Board of Pharmacy.

Experience

• Proven experience in departmental workflows and processes
• Highly preferred: Prior experience with ExactCare operational workflow and processes in assigned department.

Skills & Abilities

• Strong attention to detail
• Demonstrates strong time management and organizational abilities
• Excellent verbal and non-verbal communication
• High level understanding of adjudicating claims and overcoming rejections
• Ability to adapt to different training outcomes
• Uses strategic planning to develop training schedule/program that adheres to departments goals and expectations
• Demonstrates ability to multi-task and support various aspects within Operations

Physical/Mental Demands

This position is administrative in nature and will present physical demands requisite to a position requiring: hearing, seeing, sitting, standing, talking, and walking. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. May be necessary to work extended hours as needed.

Schedule

This is a full-time position with an expectation to work an average of 40 hours per week and be available outside of normal business hours to meet customer expectations on an ad-hoc basis. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

Remote

This is a remote position.

Benefits

AnewHealth offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire.

Equal Employment Opportunity

AnewHealth provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants are encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.