Pharmacy Technician Lead Certified Acute Care

Cone Health; Greensboro (NC); On-site; USD 50,000 - 65,000; Full time

Job summary

Cone Health in Greensboro, North Carolina, is searching for a Pharmacy Technician Lead Certified Acute Care to oversee pharmacy operations and maintain regulatory standards. This position requires a proactive approach to training staff and ensuring quality service delivery.

The ideal candidate will have a High School Diploma and at least 7 years of experience, with a commitment to obtaining advanced certification within the first year. Strong communication skills and a customer service focus are essential for success in this role.

Qualifications

• 7 years of experience in pharmacy practice, with accredited technician training equating to 2 years.
• Certified Pharmacy Technician status required.
• Must complete advanced pharmacy technician certification within 12 months.

Responsibilities

• Maintain pharmacy workflow and ensure compliance with standards.
• Mentor and train new pharmacy technicians.
• Communicate effectively to provide exceptional customer service.
• Lead process improvement and departmental quality initiatives.

Skills

Pharmacy workflow management

Medication compounding

Customer service

Training and mentoring

Education

High School Diploma or equivalent

Job description

Apr 24, 2026

The Pharmacy Technician Lead Certified Acute Care performs specialized functions necessary to assist pharmacists in providing safe, efficient, and cost-effective services. Working under limited supervision, this role maintains quality of workflows, regulatory standards, and other complex pharmacy processes.

Essential Job Function

• Maintains pharmacy workflow; including but not limited to compounding hazardous and non-hazardous IV medications, distribution of medication in compliance with current standards or obtaining a complete and accurate medication history based on organization standard.
• Serves as a reference for other pharmacy technicians.
• Serves as a mentor in the training and orientation of new employees.
• Leads and implements process improvement and departmental quality initiatives.
• Communicates effectively with team members in and outside of pharmacy, providing quality customer service.
• Performs other duties as assigned.

Education

• Required: High School Diploma or equivalent

Experience

• Required: 7 years. Successful completion (graduation) of CH accredited technician training program is equivalent to 2 years of experience.

Licensure/Certification/Listing

• Required: Certified Pharmacy Technician and must complete an 'advanced pharmacy technician certification' within 12 months of starting the role.