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Blue Shield of CA is seeking a Pharmacy Technician, Intermediate to support the Pharmacy Prior Authorization team. You will resolve outpatient pharmacy benefit coverage inquiries from physicians, staff, providers, members, and brokers, and assist with prescription claim processing problems.
This role offers hybrid virtual work with some on-site requirements; requires CA State Board approved technician training and 3 years of experience; strong phone and listening skills are essential.
Your Role
The Pharmacy Prior Authorization team provides efficient and accurate responses to external customers (physicians, office staff, pharmacy providers, members, and brokers) and internal team members for all outpatient pharmacy benefit inquires. The Pharmacy Technician, Intermediate will report to the Supervisor, Pharmacy Services Operations. In this role you will resolve outpatient pharmacy benefit coverage inquiries, including prescription claim processing problems, and communication of drug formulary guidelines and alternatives.
Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.
Your Knowledge and Experience
Hybrid Virtual Work
This role allows employees to work virtually full-time, however employees will be expected to come to the office based on business need.