Pharmacy Technician, Intermediate

Blue Shield of CA; Springfield Meadows (CA); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Blue Shield of CA is seeking an Intermediate Pharmacy Technician to support the Prior Authorization team. The role focuses on resolving outpatient pharmacy benefit inquiries, assisting with claim issues, and communicating formulary guidelines and alternatives to external customers and internal staff.

The position emphasizes multi-tasking, meticulous attention to policy details, and flexible scheduling including weekends when required.

Qualifications

• California Certified Pharmacy Technician license required.
• Requires 2 years of pharmacy-related experience and training or equivalent combination of education and experience.
• Basic understanding of internal procedures and policies needed to ensure effective execution of tasks.
• Ability to multi-task, set priorities, and manage time effectively.
• Requires the ability to work a flexible schedule and weekends as required.
• Strong phone and verbal communication skills with active listening.

Responsibilities

• Resolve outpatient pharmacy benefit coverage inquiries and prescription claim processing problems.
• Communicate formulary guidelines and alternatives to providers, members, and internal teams.

Skills

CPhT License

Pharmacy experience

Verbal communication

Time management

Flexibility

Phone skills

Job description

Your Role

The Pharmacy Prior Authorization team provides efficient and accurate responses to external customers (physicians, office staff, pharmacy providers, members, and brokers) and internal team members for all outpatient pharmacy benefit inquires. The Pharmacy Technician, Intermediate will report to the Supervisor, Pharmacy Services Operations. In this role you will resolve outpatient pharmacy benefit coverage inquiries, including prescription claim processing problems, and communication of drug formulary guidelines and alternatives.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

• Requires a California Certified Pharmacy Technician license


• Requires 2 years of pharmacy related experience and training; or equivalent combination of education and experience


• Basic understanding of internal procedures and policies needed to ensure effective execution of assigned tasks


• Ability to multi-task, set priorities, and manage time effectively


• Requires the ability to work a flexible schedule and weekends as required


• Strong phone and verbal communication skills along with active listening skills

Hybrid Virtual Work

This role allows employees to work virtually full-time, however employees will be expected to come to the office based on business need.