Pharmacy Technician, Intermediate

Blue Shield of CA; Oakland (CA); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Blue Shield of CA is seeking an Intermediate Pharmacy Technician to join the Pharmacy Prior Authorization team. You will assist external customers and internal staff with outpatient pharmacy benefit inquiries and support claim processing and formulary guidance.

The role emphasizes accurate communication, multi-tasking, and flexibility, with hybrid virtual work and occasional office visits as needed. California license required and two years of pharmacy experience preferred.

Qualifications

• California Certified Pharmacy Technician license required.
• 2 years of pharmacy related experience and training; or equivalent combination of education and experience.
• Strong phone and verbal communication skills with active listening.

Responsibilities

• Resolve outpatient pharmacy benefit coverage inquiries, including prescription claim processing problems, and communication of drug formulary guidelines and alternatives.
• Support internal team members and external customers (physicians, office staff, pharmacy providers, members, and brokers).

Skills

Licensed Pharmacy Technician

Pharmacy experience

Communication

Time management

Flexibility

Job description

Your Role

The Pharmacy Prior Authorization team provides efficient and accurate responses to external customers (physicians, office staff, pharmacy providers, members, and brokers) and internal team members for all outpatient pharmacy benefit inquires. The Pharmacy Technician, Intermediate will report to the Supervisor, Pharmacy Services Operations. In this role you will resolve outpatient pharmacy benefit coverage inquiries, including prescription claim processing problems, and communication of drug formulary guidelines and alternatives.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

• Requires a California Certified Pharmacy Technician license


• Requires 2 years of pharmacy related experience and training; or equivalent combination of education and experience


• Basic understanding of internal procedures and policies needed to ensure effective execution of assigned tasks


• Ability to multi-task, set priorities, and manage time effectively


• Requires the ability to work a flexible schedule and weekends as required


• Strong phone and verbal communication skills along with active listening skills

Hybrid Virtual Work

This role allows employees to work virtually full-time, however employees will be expected to come to the office based on business need.