Pharmacy Technician III: Patient Care & Pharmacy Ops

Hannaford Supermarkets; Westbrook (ME); On-site; USD 30,031 - 39,950; Full time

Job summary

Hannaford Supermarkets in Westbrook, ME, seeks a pharmacy team member to greet customers, assist pharmacists with prescriptions, and ensure timely service. You will help with inventory, records, and daily operations, maintaining confidentiality and compliance with laws.

The role requires strong communication, multitasking ability, and flexibility to work varied shifts, including nights and weekends. Training and growth opportunities are available within the pharmacy team.

Qualifications

• Successful completion of criminal background check and drug testing as required.
• Maintain current national certification and state license as required.
• Maintain advanced certifications (i.e., immunizer certification) and requirements.
• Excellent communication and customer service skills.
• Strong keyboard skills and a demonstrated ability to learn new software applications.
• Effective time management skills and sense of urgency.
• Effective interpersonal skills and ability to work in a team environment.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Excellent problem-solving skills and attention to detail.
• Ability to multi-task in a stressful environment.
• Open schedule availability, including nights, weekends, and holidays.
• Desire and ability to learn all aspects of pharmacy operations including involvement with store leadership, scheduling, and other delegated duties.
• Desire and ability to train other department associates in all areas pertaining to department operation.
• Promote and participate in initiatives to grow the pharmacy business as required.

Responsibilities

• Greet all customers and provide prompt and courteous service and assistance.
• Help pharmacists prepare prescriptions with accurate data entry, retrieving counting or pouring medications and labeling products.
• Ensure customers receive all their prescriptions in a timely manner.
• Maintain pharmacy records as required in accordance with Standard Practice and by law.
• Maintain confidentiality of customer and company information.
• Help customers find over the counter items.
• Follow and adhere to attendance and paid time off policies.
• Coordinate and assist with scheduling.
• Understand and adhere to state specific and federal laws and regulations.
• Assist pharmacist in maintaining pharmacy inventory, including ordering and returning product, stocking shelves, and proper separation and return of outdated product.
• Maintain knowledge of physical inventory procedures and assist in the physical inventory process including analyzing the condensed variance report and reports from Control D.
• Review and understand ACIS reports.
• Assist in third party audits as needed.
• Share in responsibility for department maintenance and cleanliness by maintaining the quality of department's appearance and presentation.
• Maintain and assist with ordering pharmacy department supplies (e.g., bottles, bags, labels, staples, etc.).
• Observe, adhere, and understand all company policies and Company Standard Practices.
• Always maintain a neat, well-groomed personal appearance and comply with company personal appearance and pharmacy dress code policies.
• Support company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free of debris and safety hazards.
• Treat all co-workers with fairness, dignity, and respect.
• Foster a positive and enthusiastic environment to retain associates and customers.
• Perform all other duties as assigned.

Skills

Excellent communication and customer

Strong keyboard skills

Time management

Interpersonal skills

Multi-tasking

Professionalism and integrity

Job description

Hannaford Supermarkets in Westbrook, ME, seeks a pharmacy team member to greet customers, assist pharmacists with prescriptions, and ensure timely service. You will help with inventory, records, and daily operations, maintaining confidentiality and compliance with laws.

The role requires strong communication, multitasking ability, and flexibility to work varied shifts, including nights and weekends. Training and growth opportunities are available within the pharmacy team.