Pharmacy Technician II: Front-End & Patient Counseling

ASK Consulting; San Antonio (TX); On-site; USD 30,000 - 40,000; Full time

Job description

Job Title

Pharmacy Tech 2

Location

San Antonio, TX

Position Description

This is an onsite position with potential to move to remote/offsite. Candidates MUST be available to work onsite at: 7034 Alamo Downs Parkway, San Antonio, TX 78238.

Roles Responsibilities

• Addresses questions about over-the-counter medications, assists with product selection, and provides guidance on non-prescription healthcare products.


• Collects and inputs prescription information, ensuring adherence to pharmacy protocols and legal requirements.


• Assists in insurance verification activities by contacting insurance companies to obtain necessary authorizations and resolving insurance-related issues or questions.


• Handles cash register operations, processes payments, and accurately manages financial transactions, including insurance claims and copayments.


• Manages inventory on the pharmacy front end, including over-the-counter medications, health products, and related items.


• Provides patient education and counseling on over-the-counter medications, including dosage instructions, potential side effects, and proper usage.


• Ensures compliance with pharmacy regulations, laws, and guidelines, including patient confidentiality, controlled substance regulations, and prescription labeling requirements.


• Prioritizes tasks, manages customer queues, and communicates effectively with other pharmacy personnel to ensure efficient and timely service.


• Provides training and mentoring to less experienced pharmacy technicians or support staff by sharing their knowledge and expertise, assisting in onboarding new employees, and contributing to maintaining a positive and productive work environment.

Skills

• Must be a registered Pharmacy Technician in Texas.


• Must have approximately 3-6 months of pharmacy technician experience.


• Must have working knowledge of problem-solving and decision‑making skills.


• Certified Pharmacy Technician (CPhT).


• Excellent written and oral communication and interpersonal skills.


• Data Entry.


• Knowledge of Microsoft applications (Outlook, Word, Excel, Teams, PowerPoint).


• Strong attention to detail while multitasking through various programs.


• Adept at reading and interpreting prescription terminology and medications.


• Must have your own internet provider that can support the virtual working environment.


• Direct/hardwired internet connection to a modem/router within 10 feet of your computer with a minimum speed of 25 mbs download and 3 mbs upload. Wi‑Fi and satellite are not permitted.


• Secure and private home workspace free from distractions.

Education

• High school diploma or equivalent required.


• Certified Pharmacy Technician (CPhT).