Certified Telepharmacy Techncian, Bilingual (Spanish)

CloudRx Pharmacy Hub; Denton (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

CloudRx Pharmacy Hub in Denton, TX is seeking a Certified Pharmacy Technician – Telepharmacy to support operations in a telepharmacy environment, ensuring compliance with the Texas State Board of Pharmacy and HIPAA regulations while delivering high-quality patient care via virtual platforms.

The role involves processing prescription orders, preparing and labeling medications, assisting in verification with supervising pharmacists, handling insurance adjudication, maintaining patient records, and

Qualifications

• Spanish speaking required.
• Active CPhT certification (e.g., PTCB or ExCPT).
• Current registration with the Texas State Board of Pharmacy.
• 1–2 years of retail pharmacy technician experience.
• High school diploma or equivalent.

Responsibilities

• Enter and process prescription orders under pharmacist supervision.
• Prepare and label medications for dispensing per telepharmacy protocols.
• Assist verification processes by coordinating with supervising pharmacists.
• Manage prescription adjudication, including insurance billing and claim resolution.
• Maintain accurate patient records and ensure HIPAA confidentiality.
• Assist in inventory management, including ordering, receiving, and stocking medications.
• Communicate with patients via phone or digital platforms to provide service.
• Identify and escalate medication-related concerns to the pharmacist.
• Ensure compliance with telepharmacy procedures, company policies, and Texas pharmacy laws.
• Maintain a clean, organized, and secure work environment.

Job description

Job Title: Certified Pharmacy Technician – Telepharmacy

Location:Onsite- Denton, TX Zipcode: 76209

Employment Type: Full-Time

Position Summary

The Certified Pharmacy Technician (CPhT) supports pharmacy operations within a telepharmacy environment by assisting pharmacists in the preparation, processing, and delivery of prescription medications. This role ensures compliance with all applicable state and federal regulations, including those established by the Texas State Board of Pharmacy, while delivering high-quality patient care through virtual platforms.

Key Responsibilities

• Accurately enter and process prescription orders under pharmacist supervision
• Prepare and label medications for dispensing in accordance with telepharmacy protocols
• Support verification processes by coordinating with supervising pharmacists
• Manage prescription adjudication, including insurance billing and claim resolution
• Maintain accurate patient records and ensure confidentiality in compliance with HIPAA regulations
• Assist in inventory management, including ordering, receiving, and stocking medications
• Communicate with patients via phone or digital platforms to provide excellent customer service and support
• Identify and escalation medication-related concerns or discrepancies to the pharmacist
• Ensure compliance with all telepharmacy procedures, company policies, and Texas pharmacy laws
• Maintain a clean, organized, and secure work environment

Qualifications

• Spanish Speaking REQUIRED
• Active Certified Pharmacy Technician (CPhT) certification (e.g., PTCB or ExCPT)
• Current registration with the Texas State Board of Pharmacy
• High school diploma or equivalent required
• Minimum [1–2] years of pharmacy technician experience, REQUIRED (retail)
• Strong knowledge of pharmacy operations, medication terminology, and insurance processing
• Proficiency with pharmacy management systems and telehealth technologies
• Excellent communication and customer service skills
• Strong attention to detail and ability to work independently

Working Conditions

• Centralized telepharmacy site with extended screen time
• Fast-paced environment with a focus on accuracy and compliance