Pharmacy Technician I/II — Patient Care & Pharmacy Support

Hannaford; Scarborough (ME); On-site; USD 22,000 - 29,000; Full time

Job summary

Hannaford is seeking an Pharmacy support associate at Hannaford Drive location in Scarborough, ME, to greet customers, assist pharmacists with prescriptions, file forms, and maintain inventory and records.

You will help ensure accurate dispensing, insurance processing, and timely service while adhering to pharmacy policies and local laws. This role emphasizes teamwork, reliability, and customer-focused service.

Qualifications

• Successful completion of criminal background check and drug testing as required.
• Excellent communication and customer service skills.
• Strong keyboard skills and a demonstrated ability to learn new software applications.
• Basic mathematic skills.
• Effective time management skills and sense of urgency.
• Ability to multi-task in a stressful environment.
• Effective interpersonal skills and desire to work in a team environment.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Good problem-solving abilities, ability to focus and attention to detail.
• High levels of integrity, professionalism, and confidentiality.

Responsibilities

• Greet all customers and provide them with prompt and courteous service and assistance.
• Help pharmacists prepare prescriptions by counting or pouring medications, labeling containers, and pricing prescriptions.
• Ensure customers receive all their prescriptions.
• File written prescriptions forms after prescriptions are dispensed.
• Prepare and complete manual insurance claim forms.
• Maintain organized filing system for invoices, manual insurance claims, daily reports, etc. in accordance with Standard Practice Manual and state law.
• Help customers find over the counter items.
• Maintain a broad understanding of HBC MPP scheduling system.
• Assist in data entry of MPP information.
• Maintain attendance and vacation log information.

Skills

Communication skills

Customer service

Keyboard skills

Math skills

Time management

Multitasking

Interpersonal skills

Attention to detail

Integrity & confidentiality

Learning new software

Tools

Pharmacy software

Job description

Hannaford is seeking an Pharmacy support associate at Hannaford Drive location in Scarborough, ME, to greet customers, assist pharmacists with prescriptions, file forms, and maintain inventory and records.

You will help ensure accurate dispensing, insurance processing, and timely service while adhering to pharmacy policies and local laws. This role emphasizes teamwork, reliability, and customer-focused service.