Pharmacy Technician (Fulfillment)

Valeris; Scottsdale (AZ); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) Retirement Savings Plan with 5%

Paid Time Off and holidays

Company-paid disability coverage

Job summary

Valeris is seeking a Pharmacy Technician to join our on-site operations in Arizona. You will accurately enter and process prescriptions, contact patients and prescribers for missing information, respond to calls, and help ensure timely, compliant dispensing in a fast-paced environment.

You will work with pharmacists and hub teams, maintain records for audits, manage inventory, and participate in training and continuous improvement, while upholding patient confidentiality and PHI protections.

Qualifications

• High School Diploma or equivalent (required).
• Unrestricted Pharmacy Technician Trainee License - Arizona Location (required).
• National Pharmacy Technician Certification (preferred).
• 1+ years of pharmacy experience (retail, hospital, or specialty preferred).
• Must pass background check and drug screening prior to employment.
• Must be able to work on-site 2-5 days per week, depending on operational needs.

Responsibilities

• Accurately enter and process new and refill prescriptions in pharmacy management systems.
• Contact patients and prescribers to collect missing information.
• Respond to inbound calls and make outbound calls to support patient care and pharmacy services.
• Report drug adverse events to internal systems and client portals.
• Demonstrate discretion in handling PHI and maintain patient confidentiality.
• Manually dispense oral medications, liquids, and medical supplies per protocols.
• Verify prescription accuracy and completeness prior to fulfillment.
• Count, label, and pack medications for shipment within time limits.
• Operate pharmacy automation systems and fulfillment technology.
• Maintain and replenish dispensing units and inventory levels.
• Remove expired or recalled medications from circulation.
• Support receiving processes and monitor storage conditions.
• Replenish shipping and production supplies as needed.
• Navigate pharmacy systems to confirm, document, and reconcile orders.
• Ensure compliance with SOPs, accreditation standards, and regulatory requirements.
• Maintain records to support audits and operational reviews.
• Work cross-functionally with pharmacists, technicians, hub personnel, and fulfillment teams.
• Participate in training, quality checks, and continuous improvement initiatives.
• Assist in onboarding and mentoring new technicians as appropriate.

Skills

Attention to detail

Communication

Multitasking

Pharmacy systems

Data entry accuracy

Education

High School Diploma

Arizona Pharmacy Technician Trainee License

National Pharmacy Technician Certification

Tools

Pharmacy management systems

Job description

Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit www.valeris.com.

Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Valeris, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need.

Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products.

Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients.

The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana.

To learn more about Valeris, please visit www.valeris.com.

The Pharmacy Technician plays a vital role in the pharmacy operations team, contributing to the safe, accurate, and timely dispensing of medications. This position requires a high degree of professionalism, diligence, and a commitment to quality care. Technicians will engage directly with patients, providers, and prescribers to facilitate prescription processing and ensure regulatory compliance. The technician must be comfortable operating within a fast-paced environment and demonstrate a proactive approach to resolving issues and maintaining high service standards.

Prescription & Patient Support

• Accurately enter and process new and refill prescriptions in pharmacy management systems.
• Contact patients and prescribers to collect missing information.
• Respond to inbound calls and make outbound calls to support patient care and pharmacy services.
• Report drug adverse events to internal systems and client portals.
• Demonstrate discretion in handling protected health information (PHI) and maintain patient confidentiality.

Dispensing & Order Fulfillment

• Manually dispense oral medications, liquid medications, and medical supplies according to protocols.
• Verify prescription accuracy and completeness prior to fulfillment.
• Count, label, and pack medications and supplies for shipment within required time limits.
• Operate or assist with pharmacy automation systems and fulfillment technology.

Inventory & Equipment Management

• Maintain and replenish dispensing units and inventory levels.
• Remove expired or recalled medications from circulation.
• Support receiving processes and monitor storage conditions to ensure regulatory compliance.
• Replenish shipping and production supplies as needed.

Systems & Documentation

• Navigate pharmacy systems to confirm, document, and reconcile orders.
• Ensure compliance with internal SOPs, accreditation standards, and regulatory requirements.
• Maintain accurate records and documentation to support audits and operational reviews.

Team Collaboration

• Work cross-functionally with pharmacists, technicians, hub personnel, and fulfillment teams.
• Participate in training, quality checks, and continuous improvement initiatives.
• Assist in onboarding and mentoring new technicians as appropriate.

The duties and responsibilities outlined above may vary depending on the position and business needs, and the Company reserves the right to modify or assign additional tasks as required.

Required Qualifications

• High School Diploma or equivalent (required).
• Unrestricted Pharmacy Technician Trainee License - Arizona Location (required).
• National Pharmacy Technician Certification (preferred).
• 1+ years of pharmacy experience (retail, hospital, or specialty preferred).
• Must pass background check and drug screening prior to employment.
• Must be able to work on-site 2-5 days per week, depending on operational needs and job responsibilities.

Preferred Skills & Attributes

• Strong attention to detail with high levels of accuracy in data entry and order processing.
• Excellent written and verbal communication skills.
• Proficient in navigating Windows-based systems and pharmacy platforms.
• Ability to multitask in a fast-paced, high-volume environment.
• Service-oriented mindset with professionalism and empathy.
• Adaptability to shifting priorities and new technologies.
• Ability to handle confidential information with integrity.
• Ability to lift/move packages and perform physical duties as needed.
• Ability to sit or stand for up to 8 hours.
• The ability to type 35 WPM with 97% accuracy is preferred for certain job responsibilities.

Work Schedule & Location Notes

Standard hours of operation vary by location. Shifts are assigned based on business need and may rotate between morning, mid-day, and evening coverage as needed to fit operational needs.

Technicians should be flexible to work extended hours or adjusted shifts during peak volume periods or when client expectations require additional support. Opportunities for cross-training and upskilling within pharmacy functions are available for high-performing team members.

Physical Demands & Work Environment

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Prefer candidates who can type at least 35 words per minute with 97% accuracy.
• Although very minimal, flexibility to travel as needed is preferred.
• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.

Why Work for Valeris?

We're committed to supporting the well-being and success of our team members. As part of our organization, full-time employees can expect:

• Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs
• Additional health support, including telehealth and Employee Assistance Program (EAP) services
• Company match on Health Savings Account contributions
• Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000
• Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability
• 401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting
• Paid Time Off (PTO) and Sick Leave to support work-life balance
• Team members receive nine paid holidays plus two floating holidays
• Opportunities for advancement in a company that supports personal and professional growth
• A challenging, stimulating work environment that encourages new ideas
• Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace
• A mission-driven, inclusive culture where your work makes a meaningful impact

Any offer of employment is contingent upon the successful completion of a background check and, depending on the position, a drug screen in accordance with company standards. Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or activities associated with the position. Responsibilities and tasks may be modified at any time, with or without notice.

Our Commitment to Equal Opportunity

At Valeris, we don't just accept difference - we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. Valeris is proud to be an equal opportunity employer.