Pharmacy Technician, Float

Signature Health Inc.; Kirtland (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k match

HealthJoy access

PTO

Federal Loan Forgiveness

Professional Development

Job summary

Signature Health is seeking a Pharmacy Technician Float to support pharmacists across all Signature Health Pharmacy locations. You will assist in the prescription filling process, manage inventory, and help ensure accurate medication dispensing while delivering exceptional customer service.

The role requires an Ohio Pharmacy Technician license, 1+ year retail customer service experience, and AHA BLS certification, with opportunities across locations and a focus on compliance and efficiency.

Qualifications

• High School Diploma or equivalent is required.
• Valid, unencumbered Ohio Pharmacy Technician licensure is required; national certification preferred.
• 1+ years’ customer service experience in retail; 3-5+ years’ Pharmacy Technician experience preferred.
• AHA Basic Life Support certification required.
• Proficiency with basic computer skills: Windows, Outlook, Word, PowerPoint, Excel.

Responsibilities

• Assist the pharmacist in prescription filling steps including data entry, packaging, labeling, and dispensing at Signature Health Pharmacy locations.
• Coordinate shipment and delivery of pharmacy orders to patients.
• Perform medication inventory tasks: ordering, receiving, storing, counting, and related paperwork.
• Provide high-quality customer service and handle pharmacy-related inquiries.
• Maintain patient and prescription records and transmit third-party insurance claims.

Skills

Customer service

Retail pharmacy experience

Pharmacy operations

BLS certification

Education

Ohio Registered/Certified Pharmacy Technician licensure

National certification preferred

Tools

Microsoft Windows

Outlook

Word

PowerPoint

Excel

Job description

At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can do mindset, then Signature Health is the best place for the next step in your rewarding career. As a full-time employee, you will have access to the following employer/employee paid benefits:

• Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more
• Robust earned paid time off program (PTO)
• Federal Loan Forgiveness Program (available on eligible roles)
• Professional Development Support

SCOPE OF ROLE

Reporting to the Manager, Pharmacy, the Pharmacy Technician, Float will assist the Pharmacist in the preparation and distribution of medications. The Pharmacy Technician, Float will support pharmacy operations by providing coverage across all Signature Health Pharmacy locations. The Pharmacy Technician, Float will ensure maintenance of drug inventory, patient and pharmacy records in a manner consistent with all federal, state, and local laws and regulations as well as pharmacy policies and procedures. The Pharmacy Technician, Float will deliver exceptional customer service and positively impact the lives of others by ensuring accurate and timely completion of prescriptions and resolution of medication related inquiries while demonstrating a strong sense of urgency and security.

HOW YOU’LL SUCCEED

• Assist the pharmacist in stages of the prescription filling process, including data entry, packaging and labeling prescriptions, and completing the sale of prescriptions to patients at various Signature Health Pharmacy locations as scheduled by pharmacy scheduling coordinator(s).
• Coordinate the shipment and delivery of pharmacy orders to patients.
• Complete medication inventory tasks in the pharmacy, including ordering, receiving, storing, counting, and filling out all necessary paperwork.
• Provide high quality customer service and answer license level appropriate pharmacy related inquiries in person and on the phone.
• Maintain patient and prescription records, complete comprehensive documentation, and accurately transmit third party insurance claims.
• Report, immediately, prescription errors to pharmacist on duty and adhere to company policies and procedures in relation to pharmacy errors and the quality improvement program.
• Assist with exterior and interior maintenance by ensuring the pharmacy is stocked with adequate supplies and is clean, neat and orderly in condition and appearance.
• Adhere to all Signature Health policies and procedures, as well as state and federal laws.
• Other duties as assigned.

Requirements

KNOWLEDGE & EXPERIENCE

• High School Diploma or equivalent required.
• Valid, unencumbered Registered or Certified Pharmacy Technician licensure in the state of Ohio required. National certification preferred.
• 1+ years’ of customer service experience in a retail setting required; 3-5+ years’ of Pharmacy Technician experience in a retail setting preferred.
• American Heart Association (AHA) Basic Life Support (BLS) certification required.
• Demonstrated proficiency in basic computer skills (i.e., Microsoft Windows, Outlook, Word, PowerPoint, Excel).

WORKING CONDITIONS

• Work is normally performed in a typical interior/office/clinical work environment.
• While hours of operation are generally standard, flexibility to work evenings and extended hours may be required.
• Requires periods of sitting, standing, telephone, and computer work.
• Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology.
• Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology.
• Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
• Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted.
• Possible exposure to blood borne pathogens while performing job duties.
• Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday.
• Sufficient dexterity to operate a PC and other office equipment.

This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice.

All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved. Signature Health is a drug-free workplace. After receiving a conditional job offer, all applicants must successfully pass a pre-employment drug screen.