Associate Director, Pharmacy Central Services

SIGNATURE HEALTH INC; Kirtland (OH); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k match

HealthJoy

PTO

Federal Loan Forgiveness

Professional Development

Job summary

Signature Health Inc. seeks an Associate Director, Pharmacy Central Services to lead centralized pharmacy operations, drive 340B program compliance, and expand services across locations.

You will oversee inventory, delivery, and software oversight while mentoring staff and ensuring regulatory adherence. Reporting to the Chief Pharmacy Officer, this role emphasizes operational leadership, performance coaching, and collaboration with clinical teams to optimize patient outcomes in a

Qualifications

• Valid unencumbered Ohio-licensed Pharmacist (RPh).
• Bachelor of Science in Pharmacy required; graduate degree preferred (MS/MBA/ PharmD).
• Minimum 5 years of pharmacy experience in a clinical setting.
• Minimum 3 years of supervisory/administrative experience.
• AHA Basic Life Support (BLS) certification required.
• Proficiency in basic computer skills: Windows, Outlook, Teams, Word, PowerPoint, Excel.

Responsibilities

• Oversee daily operations of centralized Pharmacy teams and ensure quality outcomes.
• Coach and develop team members; manage performance and annual reviews.
• Provide coverage as needed and serve as escalation point for complex queries.
• Ensure compliance with licensure and governing bodies (Ohio Board of Pharmacy, 340B).
• Monitor records for drug control and regulatory requirements; support cost-saving initiatives.
• Lead meetings, staff development, and cross-team collaboration to improve patient care.

Skills

RPh license Ohio

Clinical pharmacy experience

Supervisory/management

AHA BLS certified

Pharmacy software proficiency

Education

Bachelor of Science in Pharmacy

MS / MBA / PharmD preferred

Tools

Microsoft Windows

Outlook

Teams

Word

PowerPoint

Excel

Job description

Description

At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can do mindset, then Signature Health is the best place for the next step in your rewarding career. As a full-time employee, you will have access to the following employer/employee paid benefits:

• Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more
• Robust earned paid time off program (PTO)
• Federal Loan Forgiveness Program (available on eligible roles)
• Professional Development Support

SCOPE OF ROLE

Reporting to the Chief Pharmacy Officer, The Associate Director, Pharmacy Central Services assists in fulfilling Signature Health’s mission and vision by providing clinical expertise, leadership, oversight, and direction for Signature Health’s centralized pharmacy operations including, but not limited to, inventory management, delivery, and electronic pharmacy software oversight. The Associate Director, Pharmacy Central Services will focus on the operational oversight and business expansion of pharmacy services throughout Signature Health and will assist in maintaining compliance with all regulatory bodies across the healthcare system, especially in regard to the 340B Drug Pricing Program. The Associate, Director, Pharmacy Central Services will support business and patient care operations at all Signature Health pharmacy locations through optimization of workflows, development of staff, and commitment to positive patient outcomes.

HOW YOU’LL SUCCEED

• Effectively manage and oversee the daily operations of the centralized Pharmacy teams.
• Actively engage with each team member’s individual performance through ongoing coaching, development, and meeting objectives through the annual review process.
• Able to perform all job functions of a Pharmacist and provide coverage if needed.
• Identify and implement use of appropriate metrics to measure quality outcomes and assist in the development of performance improvement activities.
• Assist pharmacy leadership in ensuring compliance with all licensure and governing body requirements, including but not limited to: Ohio State Board of Pharmacy, Office of Pharmacy Affairs (including 340B Drug Pricing Program), and all state and federal drug laws.
• Oversee and monitor records of pharmacy transactions necessary to ensure adequate control over and accountability for all drugs as required by applicable state and federal laws and regulations necessary to meet all inspection and other operational requirements, including 340B contracts.
• Collaborate with pharmacy team to effectively manage inventory and implement cost saving measures, where applicable.
• Serve as pharmacy point of escalation for inquiries requiring a higher degree of expertise or discretion to resolve concerns.
• Identify improvement opportunities and offer solutions to drive growth, improve efficiencies, and advance patient care.
• Actively develop, participate, and lead team meetings and support training opportunities to improve outcomes and patient care.
• May be required to provide remote services as determined by Signature Heath.
• Other duties as assigned.

Requirements

KNOWLEDGE & EXPERIENCE

• Valid unencumbered Registered Pharmacist (RPh) License in the state of Ohio required.
• Bachelor of Science degree in Pharmacy from a university accredited by the American Association of Colleges of Pharmacy required; graduate degree such as MS, MBA, PharmD strongly preferred.
• Minimum 5 years of pharmacy experience in clinical setting required.
• Minimum 3 years of pharmacy supervisory and administrative experience required.
• American Heart Association (AHA) Basic Life Support (BLS) certification required.
• Demonstrated proficiency in basic computer skills (i.e., Microsoft Windows, Outlook, Teams, Word, PowerPoint, Excel).

WORKING CONDITIONS

• Work is normally performed in a typical interior/office/clinical work environment.
• While hours of operation are generally standard, flexibility to work evenings and extended hours may be required.
• Requires periods of sitting, standing, telephone, and computer work.
• Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology.
• Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology.
• Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
• Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted.
• Possible exposure to blood borne pathogens while performing job duties.
• Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday.
• Sufficient dexterity to operate a PC and other office equipment.

This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice.

All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved. Signature Health is a drug-free workplace. After receiving a conditional job offer, all applicants must successfully pass a pre-employment drug screen.