Pharmacy Technician Float

OptiMed Health Partners; Kalamazoo (MI); On-site; USD 33,000 - 52,000; Full time

Job summary

OptiMed Health Partners is seeking a Pharmacy Technician Float to join our team in Kalamazoo, MI. This role supports multiple settings including Specialty Pharmacy, P&D, and Infusion Therapy, providing coverage where needed and assisting pharmacists with prescription processing and patient care.

You will maintain patient records, support insurance and billing activities, and ensure compliant, efficient workflows while collaborating with clinicians, payers, and internal teams to deliver

Qualifications

• Minimum of one year of experience working as a pharmacy technician; additional

Responsibilities

• Providing professional and courteous customer service through in-person, telephone, and written communication
• Working under the supervision of a registered pharmacist and appropriate leadership while complying with all applicable local, state, and federal regulations
• Supporting patient intake, prescription processing, and maintenance of patient records, including demographic, clinical, and insurance information within pharmacy systems
• Assisting with prescription order processing, refills, claims, and related documentation, and escalating clinical or prescription-related questions to a pharmacist
• Supporting insurance and billing-related activities, including benefits review, coordination of coverage, authorizations, and billing resolution as needed
• Maintaining general knowledge of medications, inventory practices, and pharmacy workflows across service areas
• Collaborating with internal teams, providers, and nursing staff to address patient needs and support timely coordination of care
• Supporting infusion-related activities, including scheduling support, documentation, patient communication, and administrative coverage as needed results
• Supporting pharmacy operations, reporting, and facility procedures, including maintaining a safe, organized, and compliant work environment

Skills

Pharmacy experience

Customer service

Attention to detail

Communication skills

Tools

Pharmacy management systems

EMR system

Job description

Who We Are

OptiMed Health Partners optimizes health outcomes and quality of life through personalized and coordinated care. We have been serving patients for over 30 years with a focus on high quality care in retail pharmacy, specialty pharmacy, and infusion services. The OptiMed Vision reimagines healthcare solutions to achieve unsurpassed value. Our results-oriented culture fosters learning, providing growth opportunities for our employees and exceptional care for our patients in all 50 states.

Description

POSITION: Pharmacy Technician Float

The Impact Of This Role

The Pharmacy Technician Float supports the safe and efficient operation of Specialty Pharmacy, Pharmacy & Distribution (P&D), and Infusion Therapy services. By assisting pharmacists and care teams with prescription processing, documentation, inventory, and coordination of patient care, this role helps ensure accuracy, compliance, and timely service delivery by providing pharmacy technician coverage wherever it is most needed. Through collaboration with patients, providers, nursing staff, and internal teams, the Pharmacy Technician Float supports consistent workflows and contributes to positive patient outcomes and a high standard of care.

What You’ll Be Doing

• Providing professional and courteous customer service through in-person, telephone, and written communication
• Working under the supervision of a registered pharmacist and appropriate leadership while complying with all applicable local, state, and federal regulations
• Supporting patient intake, prescription processing, and maintenance of patient records, including demographic, clinical, and insurance information within pharmacy systems
• Assisting with prescription order processing, refills, claims, and related documentation, and escalating clinical or prescription-related questions to a pharmacist
• Supporting insurance and billing-related activities, including benefits review, coordination of coverage, authorizations, and billing resolution as needed
• Maintaining general knowledge of medications, inventory practices, and pharmacy workflows across service areas
• Collaborating with internal teams, providers, and nursing staff to address patient needs and support timely coordination of care
• Supporting infusion-related activities, including scheduling support, documentation, patient communication, and administrative coverage as needed results
• Supporting pharmacy operations, reporting, and facility procedures, including maintaining a safe, organized, and compliant work environment

Who You’ll Be Working With

The Float Pharmacy Technician works with pharmacists, patients, prescribers, nursing services, payers, vendors, and clinical and administrative staff to support Specialty Pharmacy, Pharmacy & Distribution (P&D), and Infusion services across multiple settings. This position does not hold any supervisory responsibilities.

Skills And Experience You’ll Bring To The Table

• Minimum of one year of experience working as a pharmacy technician; additional

Healthcare Or Pharmacy Experience Preferred

• Experience supporting pharmacy operations, including prescription processing, inventory management, and medication handling
• Proficiency with computer systems, including pharmacy management systems and electronic medical record (EMR) system
• Working knowledge of healthcare compliance requirements and applicable regulations
• Ability to follow detailed technical procedures and documentation requirements

Competencies You’ll Bring To The Table

• Strong attention to detail with the ability to perform accurate, quality-focused work
• Clear verbal and written communication skills for effective documentation and collaboration with patients and coworkers
• Excellent customer service and interpersonal skills to build and maintain strong patient relationships
• Ability to work efficiently, reliably, and sociably in a structured, fast-paced, and regulated environment
• Strong organizational skills with the ability to manage multiple tasks and follow detailed instructions
• Team-oriented approach with the ability to collaborate across departments, vendors, and service areas
• Demonstrates sound judgment while maintaining confidentiality and accountability results.
• Positive attitude with adaptability and a commitment to continuous improvement

Work environment

The Float Pharmacy Technician works in a fast-paced environment with multiple activities occurring simultaneously and may support office, pharmacy, distribution, or infusion settings as needed. This role requires the ability to sit for extended periods while performing computer-based work, as well as stand, walk, bend, and lift throughout the day depending on assigned duties. The technician must be able to work both independently and collaboratively while prioritizing workload and completing tasks in a timely manner. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

OptiMed Health Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.