Pharmacy Technician: Customer Care & Wellness Advocate

Kroger; Madison (AL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Tuition reimbursement

Healthcare benefits

Job summary

Kroger in Madison, AL is seeking a pharmacy clerk to provide customer service, assist pharmacists, and manage reception, data entry and product dispensing workflows. The role emphasizes HIPAA compliance and strict adherence to safety and company policies.

The position supports health and wellness initiatives, cash handling, and cooperation in a fast-paced environment, with opportunities for growth and employee benefits.

Qualifications

• High School Diploma or GED required.
• Must be 18 years old.
• Ability to handle highly confidential information.
• Meets minimum state requirements to perform the functions related to the position.
• Desirable: EPRN familiarity.

Responsibilities

• Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud.
• Follow safety and sanitation guidelines and maintain clean work areas.
• Assist pharmacist in responsibilities excluding professional judgement.
• Provide stellar customer experience during reception, data entry, adjudication and product dispensing.
• Handle cash register and electronic payments per policies.
• Support health and wellness initiatives.

Skills

Customer service

Confidential information handling

Attention to detail

Education

High School Diploma or GED

Tools

EPRN familiarity

Job description

Kroger in Madison, AL is seeking a pharmacy clerk to provide customer service, assist pharmacists, and manage reception, data entry and product dispensing workflows. The role emphasizes HIPAA compliance and strict adherence to safety and company policies.

The position supports health and wellness initiatives, cash handling, and cooperation in a fast-paced environment, with opportunities for growth and employee benefits.