Pharmacy Technician: Customer Care & Precision Specialist

Kaiser Permanente; Portland (OR); On-site; USD 25,000 - 30,000; Full time

Job summary

The Kaiser Permanente pharmacy technician provides customer-focused services to members in the technical aspects of pharmaceutical care, under the direct supervision of the pharmacist and in collaboration with the healthcare team. This role includes accurate prescription processing, cash handling, inventory management, and adherence to HIPAA and safety policies.

Strong English communication, attention to detail, and reliable attendance are essential for success in a fast-paced retail pharmacy

Qualifications

• High School Diploma or GED required.
• Demonstrates ability to speak and read English fluently.
• Capable of accurate math and cash handling; customer-focused service.

Responsibilities

• Actively supports policies and procedures; maintains confidentiality and HIPAA compliance.
• Handles cash transactions and reconciles cash at end of shift.
• Verifies patient IDs and processes prescriptions per regional policies.
• Keeps work areas clean and stocked; supports inventory management.
• Prescribes/dispenses information with pharmacists and answers member questions appropriately.

Skills

Customer service

Cash handling

English fluency

Communication

Education

High School Diploma or GED

Job description

The Kaiser Permanente pharmacy technician provides customer-focused services to members in the technical aspects of pharmaceutical care, under the direct supervision of the pharmacist and in collaboration with the healthcare team. This role includes accurate prescription processing, cash handling, inventory management, and adherence to HIPAA and safety policies.

Strong English communication, attention to detail, and reliable attendance are essential for success in a fast-paced retail pharmacy