Pharmacy Technician

Shields Health Solutions; Kalamazoo (MI); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Sign-On Bonus

Health Insurance

401(k) with match

PTO 4 weeks

10 paid holidays

Parental leave

Short-term disability

Professional development

Employee ERGs

Job summary

Shields Health Solutions seeks a Pharmacy Liaison to work onsite in a hospital clinic or hospital office building, supporting patients with medication adherence and personalized services.

The role requires state-registered pharmacy technician credentials, 2+ years of experience, and strong communication and organizational skills. A sign-on bonus and comprehensive benefits are offered; base salary targets $50k-$60k in Michigan.

Qualifications

• 2+ years of experience as a pharmacy technician.
• State-registered Pharmacy Technician; CPhT preferred.
• High School Diploma or GED.
• Strong communication, organization, and tech skills.

Responsibilities

• Collaborate with clinic teams to deliver hands-on patient care.
• Educate patients on pharmacy services and assist with specialty and retail prescriptions.
• Conduct refill reminders, resolve insurance issues, and support financial assistance.
• Maintain accurate documentation and contribute to process improvements.

Skills

Strong communication

Organization

Tech skills

Empathy

Team-first mindset

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Join our Shields team today!

Join our Shields team today! Salary: An employee in this position who performs the job duties in Michigan can expect a salary rate between $50,000.00 to $60,000.00 (Hourly Equivalent: Approximately $24.03 - $28.84 per hour, based on a 40-hour workweek.) plus bonus pursuant to the terms of an any bonus plan if applicable. The actual salary will depend on experience, geographic location, and other factors permitted by law. Sign-On Bonus: $4,000.00 Shields Health Solutions is redefining patient care through specialty pharmacy. We’re hiring a Pharmacy Liaison—a pharmacy technician who will work onsite in a hospital clinic or hospital office building to support patients with medication adherence and personalized pharmacy services.

Location

Kalamazoo, MI

What You’ll Do

• Collaborate with clinic teams to deliver hands-on patient care.
• Educate patients on pharmacy services and assist with specialty and retail prescriptions.
• Conduct refill reminders, resolve insurance issues, and support financial assistance.
• Maintain accurate documentation and contribute to process improvements.

What You’ll Get

• $4,000.00 Sign-On Bonus
• Medical, dental, and vision insurance starting day one
• 401(k) with match, 4 weeks PTO, 10 paid holidays
• Paid parental leave, short-term disability, and professional development
• Access to employee resource groups and wellness programs

What You Need

• State-registered Pharmacy Technician; CPhT preferred
• 2+ years of experience as a pharmacy technician; High School Diploma or GED
• Strong communication, organization, and tech skills
• Empathy, integrity, and a team-first mindset

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Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email [e-mail].