Pharmacy Technician – Clinical Liaison

RXinsider LTD.; Jacksonville (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Sign-on Bonus

Insurance starting day one

401(k) with match

PTO and holidays

Job summary

Shields Health Solutions is hiring a Pharmacy Liaison to work onsite in a hospital clinic or hospital office building, supporting patients with medication adherence and personalized pharmacy services. The role combines pharmacy technician duties with direct patient interaction in Jacksonville, FL.

Responsibilities include collaborating with clinic teams, educating patients, handling insurance issues, and maintaining documentation while contributing to process improvements.

Qualifications

• State-registered Pharmacy Technician with licensure.
• CPhT or ExCPT certification required.
• At least 2+ years as a pharmacy technician; HS diploma or GED.
• Strong communication, organization, and tech skills; team player.

Responsibilities

• Collaborate with clinic teams to deliver hands-on patient care.
• Educate patients on pharmacy services and assist with specialty and retail prescriptions.
• Conduct refill reminders, resolve insurance issues, and support financial assistance.
• Maintain accurate documentation and contribute to process improvements.

Skills

Communication

Organization

Tech literacy

Empathy

Team mindset

Education

State-registered Pharmacy Technician

CPhT/ExCPT

High School Diploma or GED

Tools

Outlook

Teams

Word

Excel

PowerPoint

Job description

Join our Shields team today!

Shields Health Solutions is redefining patient care through specialty pharmacy. We’re hiring a Pharmacy Liaison—a pharmacy technician who will work onsite in a hospital clinic or hospital office building to support patients with medication adherence and personalized pharmacy services.

Location: Jacksonville, FL

What You’ll Do:

• Collaborate with clinic teams to deliver hands-on patient care.
• Educate patients on pharmacy services and assist with specialty and retail prescriptions.
• Conduct refill reminders, resolve insurance issues, and support financial assistance.
• Maintain accurate documentation and contribute to process improvements.

What You’ll Get:

• $2,500 Sign-on Bonus
• Medical, dental, and vision insurance starting day one
• 401(k) with match, 4 weeks PTO, 10 paid holidays
• Paid parental leave, short-term disability, and professional development
• Access to employee resource groups and wellness programs

What You Need:

• State-registered Pharmacy Technician; CPhT/ExCPT required
• 2+ years of experience as a pharmacy technician; High School Diploma or GED
• Strong communication, organization, and tech skills
• Empathy, integrity, and a team-first mindset

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Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email [e-mail].