Pharmacy Technician (Cannabis Advisor)

Savvyherb; Portsmouth (VA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Tips

Job summary

Savvyherb is seeking a Cannabis Advisor in Virginia for a full-time role requiring weekend availability. Must hold a current Virginia PhT certification, be at least 21, and commit to a fast-paced retail setting.

Wage is $19.25/hour plus tips, with duties spanning customer service, product education (non-medical), and strict regulatory compliance. The position involves standing most of the shift, assisting with patient records, and ensuring accurate online order processing.

Qualifications

• High School Diploma or equivalent.
• 1-2 years of retail or hospitality experience.
• Must be 21 years of age and comply with all local, state, and company regulations.
• State-required PhT certification (Virginia).
• Background check and state badging as directed by state ordinances.

Responsibilities

• Greet customers and patients with a positive attitude.
• Educate customers on cannabis products (no medical advice).
• Handle patient records and ensure accuracy per state laws.
• Maintain a clean, organized, and compliant retail environment.
• Process transactions at the POS and ensure inventory accuracy in METRC/BioTrack.

Skills

Customer service

Retail experience

Communication

Cannabis education

Education

Pharmacy Technician (PhT) certification

High School diploma

State badging compliance

Tools

MS Office

Job description

• The Cannabis Advisor position is full-time in Virginia, requiring open availability including weekends, a valid current Pharmacy Technician (PhT) certification, and pays $19.25/hour plus tips.
• Key responsibilities include customer service, cannabis product education (without providing medical advice), compliance with state laws, managing patient records, and maintaining a clean and organized retail environment.
• Minimum qualifications include a high school diploma or equivalent, 1-2 years of retail or hospitality experience, being at least 21 years old, passing a background check, obtaining state-required badges, and proficiency with office software.
• The role involves physical demands such as standing for up to 90% of the time, occasional lifting of packages up to 25 lbs, and requires good hearing and vision; work takes place in a moderate noise retail setting.

Full-Time. Open availability required for any shifts (open/close) on any days (weekends required). $19.25/hour + Tips.

Valid and up to date state (PhT) certification for the state of Virginia is required.

The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management.

Essential Duties and Responsibilities

• Possess a positive attitude while greeting customers and patients.
• Be an advocate of cannabis customer care.
• Help customers and patients navigate through cannabis and educate them on how it can be used as a wellness product.
• Build rapport with regular patients/customers to promote repeat business.
• Work well with others in a fast-paced, dynamic retail environment.
• Provide patients and customers alike with information on types, methods and efficacy of various cannabis products (we do not provide medical advice).
• Be open to continued, on-going cannabis education and training.
• Provide support to managers and other Cannabis Advisors as needed.
• Maintain a clean, organize, and sanitize workstation/store front.
• Ensure accuracy of online orders before pick-up.
• Understand and apply detailed compliance regulations as required by local and state laws.
• Stock, merchandise, and replenish displays of regulated and unregulated inventory.
• Complete transactions at the POS and ensure the state monitored inventory system (METRC, BioTrack, etc.) accurately updates the amount of product available.
• Responsible for other duties as assigned

Minimum Qualifications

• High School Diploma or equivalent.
• 1-2 years of retail or hospitality experience.
• Must be 21 years of age and comply with all local, state, and company regulations.
• Required to undergo a criminal background check and appropriate state badging (as directed by state ordinances).
• Required to obtain appropriate state badging (Medical Dispensary Badge)
• Desire to learn about cannabinoids, terpenes and product application/consumption methods.
• Ability to use office equipment (computers and printers) and their included software i.e., Word, Excel, email, etc.
• Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.

Physical and Mental Demands

While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 25 lb. Able to stand up to 90% of the time. Specific hearing abilities required by this job include hearing in the normal audio range with or without correction. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position.

Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position.