Pharmacy Technician 340B Specialist- Full Time Variable

Cape Fear Valley Health; Fayetteville (NC); On-site; USD 44,000 - 65,000; Full time

Job summary

Cape Fear Valley Medical Center in Fayetteville, NC seeks a Pharmacy Technician Specialist to provide expert support in areas such as medication history, inventory oversight, and regulatory compliance. The role blends autonomy with collaboration with pharmacists to promote safety and quality of care.

As a subject matter expert, you will train technicians, lead process improvements, and support pharmacy operations while maintaining patient privacy.

Qualifications

• High school diploma or equivalent; PTCB certification required unless enrolled in PharmD program
• Active North Carolina Board of Pharmacy license required
• If 340B program, Apexus 340B certificate must be completed within 1 year of hire
• For 6 months pharmacy technician experience; 2 years retail experience preferred
• Strong written and verbal communication; attention to detail and accuracy

Responsibilities

• Prioritize and document medication histories for admitted patients
• Compile complete medication lists with drug, dose, route and frequency
• Maintain and protect patient privacy and confidential records
• Educate and precept other technicians and staff in medication history processes
• Identify safety hazards and participate in quality improvement initiatives
• Coordinate with pharmacists for unresolved issues and patient care

Skills

Pharmacy experience

English proficiency

Facility coordination

Patient interaction

Education

High school diploma or equivalent

PTCB certification

NC Board of Pharmacy licensure

Apexus 340B certificate (within 1 year)

Tools

Electronic medical record (EMR) system

Job description

Facility Cape Fear Valley Medical Center Location Fayetteville, North Carolina Department Pharmacy Administration Job Family Professional Work Shift Variable (United States of America)

Summary The Pharmacy Technician Specialist demonstrates advanced expertise in a designated area of pharmacy practice, such as Inventory Management, Controlled Substance Oversight, Medication Reconciliation, Regulatory Compliance, Quality Assurance, or other specialized domains. This role operates with a high degree of autonomy, while maintaining close collaboration with pharmacists as needed. As a subject matter expert, the Specialist serves as the primary trainer for other technicians in their area of specialization or in the use of designated technologies, supporting pharmacy operations and promoting consistency in practice. The Specialist proactively identifies opportunities for process improvement and leads initiatives to enhance efficiency, quality of care, and patient safety. While primarily focused on their specialty, the Technician Specialist may also provide general support to the pharmacy team as needed. All responsibilities are performed under the supervision of a licensed pharmacist, in accordance with regulatory standards and institutional policies.

Major Job Functions

• Navigate the electronic medical record and prioritize medication histories that need to be completed for patients admitted to the hospital or pending admission
• Gathers information for best possible medication list from various resources including patient interviews, physician offices, community pharmacies, historical encounters, extended care facilities, or other acute care facilities
• Compiles an accurate list of medications the patient was taking prior to admission to the hospital, providing complete information of each medication identified (drug, dose, route, frequency, indication of PRN, and last dose taken)
• Documents medication history and allergy information and related reactions to the medication in the electronic medical record accurately and in a timely manner
• Directs any unresolved issues to the designated pharmacist and admitting provider
• Maintains and protects at all times the right to privacy of all patients and hospital employees as evidenced by the securing of confidential records and release of information to authorized persons only
• Reports and/or corrects recognized safety hazards to the immediate supervisor or other appropriate person in a timely manner
• Conducts in-service programs to technicians, nurses, and other appropriate groups (including patient education)
• Precepts/educates pharmacy technicians, pharmacy students, pharmacists, and nursing staff of medication history interviews and documentation
• Assists with the collection of data for Improving Organization Performance/Process Improvement monitors
• Other duties as assigned

Minimum Qualifications

• Education and Formal Training: High school diploma or equivalent required Pharmacy Technician Certification Board (PTCB) completion required, unless enrolled in a PharmD program Registered with the North Carolina Board of Pharmacy required If working in 340B program, Apexus 340B certificate program to be completed within 1 year of hire
• Work Experience: 6 months experience as a pharmacy technician required 2 years of retail pharmacy experience preferred
• Knowledge, Skills, and Abilities Required: Proficiency in reading, writing, and speaking the English language Proficiency in technical functions maintaining accuracy and attention to detail Knowledge of common medication doses and forms preferred Displays necessary interpersonal and communication skills required to interact with patients, coworkers, and other health care professionals Able to prioritize work in high volume environment, problem-solve, and adapt to changes in workload or schedule to meet medication history needs
• Physical Requirements: Ability to work independently and handle stressful environments Must be able read physician notes/orders, medication labels, medication lists, etc. Manual dexterity for use of equipment operated by pharmacy (computer systems, phones, fax machines, automated dispensing cabinets, etc.) Ability to stand for extended periods of time and walk throughout shift (6-10 hours). Ability to lift and carry moderate loads (10 lbs); in addition to stooping and kneeling. Effective verbal and written communication skills are essential.

Required Licenses and Certifications

Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity

For exceptional healthcare come to Cape Fear Valley Health where caring employees are committed to integrity, patient-centeredness and excellence throughout the entire healthcare process. At Cape Fear Valley Health, our goal is to improve the quality of every life we touch. Our diverse team of doctors, nurses and staff work together to create a better experience for every patient, every time. Cape Fear Valley is a 950-bed, 8-hospital regional health system, the 8th largest in North Carolina, with more than 1 million inpatient and outpatients annually. A private not-for-profit organization with over 7,000 employees and 850 physicians. Our employees and physicians proudly serve a seven-county region of southeastern North Carolina, including Fayetteville, Fort Bragg, Hope Mills, Raeford, Lumberton, Elizabethtown, Clinton, Lillington, Dunn and beyond. Our medical facilities include Cape Fear Valley Medical Center, Highsmith-Rainey Specialty Hospital, Cape Fear Valley Rehabilitation Center, Behavioral Health Care, Bladen County Hospital, Hoke Hospital, Central Harnett Hospital, Betsy Johnson Hospital, as well as more than 60 medical offices and specialty care clinics spread throughout the Cape Fear region.