Pharmacy Technician

Williamson Health & Wellness Center Inc.; West Virginia; On-site; USD 35,000 - 50,000; Full time

Job summary

Williamson Health & Wellness Center Inc. is seeking a Pharmacy Technician to support the Pharmacist in Charge in operating the WV pharmacy efficiently. The role emphasizes patient service and compliance with state and federal regulations.

duties include processing refills, filing prescriptions, maintaining inventory, and assisting with med sign-out. Candidates should have a high school diploma or GED and completed training, with strong attention to detail and excellent communication skills.

Qualifications

• High school diploma or GED required.
• Complete an approved Pharmacy Technician training program.
• Strong attention to detail and ability to work in a fast-paced environment.
• Excellent communication and customer service skills.
• Commitment to maintaining confidentiality and regulatory compliance.

Responsibilities

• Support Pharmacist in Charge in daily pharmacy operations and compliance.
• Process refills and review patient profiles using the pharmacy system.
• Maintain secure filing of prescription records and inventory management.
• Assist with medication sign-out procedures and patient intake forms.
• Provide courteous patient service and handle cash/register duties.

Skills

Attention to detail

Communication skills

Confidentiality

Education

High school diploma or GED

Approved Pharmacy Technician training program

Tools

eClinical

PioneerRx

Job description

Location:182 E 2nd Ave, Williamson, WV 25661
Reports To:Pharmacist in Charge

Position Summary

The Pharmacy Technician supports the Pharmacist in Charge in maintaining efficient pharmacy operations, ensuring exceptional patient service, and upholding strict compliance with all state and federal regulations. This role requires adherence to all rules governing pharmacy technicians as defined by the West Virginia Board of Pharmacy.

Pharmacy Operations & Systems

• Utilize the pharmacy computer system, including processing refills, reviewing patient profiles, managing workflow, inventory functions, and generating refill reports.
• Maintain accurate and secure filing of prescription hard copies.
• Demonstrate proper use, cleaning, and maintenance of pill counting machines.
• Understand and apply the pharmacy’s "Promise Time" workflow process.
• Restock medication vials and pharmacy supplies as part of daily operations.
• Assist with medication sign-out procedures.

Customer Service & Communication

• Perform register transactions accurately, including cash, check, charge accounts, and account balance inquiries.
• Efficiently use the pharmacy’s phone system and office equipment.
• Assist patients with auto-refill systems and online refill requests.
• Gather appropriate information to properly complete patient intake forms.

Knowledge & Compliance

• Maintain strong understanding of HIPAA guidelines and uphold patient confidentiality at all times.
• Demonstrate basic knowledge of commonly used medical abbreviations.
• Understand brand vs. generic medications and available DME products.
• Follow all regulatory guidelines relevant to pharmacy technician responsibilities.

Other Duties

• Complete tasks and projects as assigned by pharmacy leadership or management.

Qualifications

Required:

• High school diploma or GED
• Ability to complete an approved Pharmacy Technician training program
• Strong attention to detail and ability to work in a fast-paced environment
• Excellent communication and customer service skills
• Commitment to maintaining confidentiality and regulatory compliance

Preferred:

• Experience working with eClinical
• Experience working with Pioneer Rx
• Previous retail or clinical pharmacy experience
• Experience handling medical or insurance-related documentation

Work Schedule

• Full-time position
• Schedule may include some evenings or weekends as needed