Pharmacy Technician

Metropolitan Charities, Inc.; Town of Florida (NY); On-site; USD 35,000 - 52,000; Full time

Job summary

Metropolitan Charities, Inc. is seeking a Pharmacy Technician to work with pharmacists to fulfill prescription orders and maintain inventory.

The role emphasizes accurate data entry, patient communication, and adherence to state and federal regulations. Responsibilities include processing prescriptions, insurance coordination, copay assistance, and ensuring medication stock is properly stored and freshly stocked.

Qualifications

• Must have high school diploma or equivalent.
• Registration with the Florida State Board of Pharmacy.
• A minimum of 1 year experience in pharmacy practice or health care setting.

Responsibilities

• Answer phone & assist patients.
• Enter patient and prescription information into the pharmacy computer system.
• Intake and type new and refill prescriptions.
• Contact patients to inform them prescriptions are received, processed and ready to pickup.
• Coordinate copay collection and assist with insurance related processes.
• Assist pharmacist and management with tasks as directed.

Skills

Pharmacy software

Communication

Customer service

Attention to detail

Education

High school diploma

Florida Pharmacy registration

Job description

Statement of Purpose

The Pharmacy Technician works directly with the pharmacists to fulfill prescription medication orders and maintain inventory control.

Primary Tasks/Responsibilities

• Answer phone & assist patients
• Be knowledgeable of our services to assist patients.
• Enter patient and prescription information into the pharmacy computer system.
• Intake and type new and refill prescriptions
• Upon receiving new scripts, contact patient to inform them & process scripts.
• Contact all new patients for demographic, allergy, and insurance info.
• Contact patient(s) to notify prescriptions received, processed and ready to pickup.
• Identify and process appropriate manufacturer copay cards.
• Ensure all available resources have been utilized to minimize the out-of-pocket cost.
• Obtain and/or arrange copay collection.
• Document all correspondence as directed by the pharmacist.
• Assist pharmacist and management with any tasks requested.
• Accept refill requests, proactively contact patients to see if they are ready for refill.
• Work incoming documents and electronic prescriptions.
• Fax, call or send Escribes for refill requests.
• Initiate communication with prescribers for clarification of missing prescription information as directed by the pharmacist and allowed under state and local law.
• Identify need for prior authorizations, follow-up with prescribers & insurance if needed.
• Contact patients and MD offices as appropriate to resolve insurance claim issues.
• Resolve patient issues (with the exception of counseling).
• Be aware of changing AWP/Costs to ensure optimum reimbursement is obtained.
• Inspect drug supply and storage areas for damaged, expired, or recalled stock.
• Help manage/control inventory
• Ensure inventory is stored properly.
• Process returns of medications not picked up after 7 to 10 days and return to stock.
• Count, measure, prepare and label prescriptions according to state and local laws.
• Clean pharmacy equipment
• Comply with record-keeping and abide by state and federal laws.
• Ensure accreditation standards/objectives are being followed as directed

Complete tasks delegated by Pharmacist

• Data entry
• Labeling of preparations and prescriptions
• Retrieval of prescription files, patient files and profiles
• Counting, weighing, measuring, and pouring of prescription or stock legend drugs and controlled substances
• The acceptance of an authorization to dispense medications pursuant to a prescribing practitioner’s authorization to fill an existing prescription that has no refills remaining.
• Organizing of or participating in continuous quality improvement related events, meetings, or presentations

Education/Professional

• Must have a high school diploma or equivalent.
• Registration with the Pharmacy Technician Florida State Board of Pharmacy
• A minimum of 1 year experience in pharmacy practice or health care setting

Knowledge, Skills and Competencies Required

• May require lifting over 40 lb., Ability to perform light lifting and repetitious physical activity.
• Strong written and oral communication skills.
• May require standing or frequent use of computer keyboard & sitting for extended periods.
• Must have working knowledge or ability to quickly learn pharmacy software systems, electronic medical record, and basic Microsoft office.
• Demonstrated ability to collaborate effectively with colleagues and deliver respectful, high-quality care to all patients in a community health setting across wide range of backgrounds and perspectives.
• Good verbal and written communication skills.

Requirements

• Must possess and maintain valid Florida driver’s license and proof of insurance
• Must have reliable transportation
• Must pass Level II background check (https://info.flclearinghouse.com) and employment eligibility verification through the U. S. Department of Homeland Security’s E-Verify system, https://e-verify.uscis.gov/emp.