Pharmacy Technician

Great Lakes Bay Health Centers; Saginaw (MI); On-site; USD 2,066,400 - 2,755,200; Full time

Job summary

Great Lakes Bay Health Centers is seeking an experienced Pharmacy Technician to assist pharmacists across multiple sites in Michigan. You will collect patient information, enter prescriptions, and coordinate with insurers to secure claims while maintaining accurate records.

Responsibilities include assisting with filling/labeling, compounding under supervision, and supporting inventory, with flexible hours and potential part‑time or full‑time arrangements.

Qualifications

• High school diploma or equivalent required.
• State of Michigan Pharmacy Technician license required; PTCB/NHA certification encouraged.
• BLS certification required.
• Six months retail or hospital pharmacy experience preferred.
• Basic computer skills and pharmacy program literacy; 35 wpm typing.
• Knowledge of medication brands and generics; insurance/third‑party payment systems.
• Excellent attention to detail; ability to multi‑task.
• Understanding of medical terminology and calculations.
• Bilingual (Spanish/English) preferred.

Responsibilities

• Assist patients dropping off prescriptions; collect patient and insurance information.
• Enter prescription data accurately into the computer system and maintain correct patient/insurance profiles.
• Communicate with insurance carriers to obtain payment for prescription claims.
• Assist the pharmacist under supervision, following local, state, and federal regulations.
• Assist pharmacist with filling and labeling prescriptions; obtain new/refill prescriptions from prescribers; participate in team-based medication management.
• Verify at point of sale that customers receive correct medications and obtain signatures.
• Maintain pharmacy inventory; place orders and verify receipts; remove outdated drugs.
• Process requisitions for supplies and receive incoming orders.
• Answer phones promptly; handle routine questions and refer calls to pharmacist; advocate for patients.
• Compound ointments/creams under supervision; pre‑package bulk medications and label for various sites.
• Support other pharmacy staff and maintain workflow according to guidelines; keep a clean work area.
• Stay aware of developments in pharmacy practice and apply relevant updates.

Skills

Typing 35 wpm

Pharmacy software

Pharmaceutical math

Brand/generic names knowledge

Insurance/third‑party knowledge

Attention to detail

Multitasking

Medical terminology

Oral/written instructions

Bilingual (Spanish/English) preferred

Education

State of Michigan Pharmacy Technician license

PTCB or NHA certification encouraged

High school diploma or equivalent

Job description

Essential Job Duties

• Assist patients who are dropping off prescriptions. Ensures that all appropriate patient and insurance information is obtained. (8%)
• Ensures that patient/insurance profiles are accurate in the computer system. Reads and accurately enters prescription information into the system. (15%)
• Communicate with insurance carriers to obtain payment for prescription claims. (5%)
• Assist the pharmacist, under direct supervision, in the practice of pharmacy in accordance with local, state and federal regulations and in accordance with GLBHC policies and protocols. (5%)
• Assist the pharmacist with filling and labeling prescriptions. Communicates with prescribers and their agents to obtain new or refill prescriptions. Participates in a team-based approach to Pharmacy Medication Management. (15%)
• At point of sale, verifies that the customer receives correct prescription(s) and signs for them. (10%)
• Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level; anticipating needed medication and supplies; placing and expediting orders; verifying receipt of orders; removes outdated drugs from inventory. (5%)
• Completes requisitions for supplies as needed and receive incoming orders accordingly. (2%)
• Answers phone properly and in a timely manner. Responds to routine questions from prescribers, nurses or patients and refers phone calls appropriately to pharmacist. Participates as a patient advocate by communicating with prescribers and their agents to receive new prescriptions and clarification on drug orders. (10%)
• Compounds ointments and creams under the supervision of a pharmacist. (1%)
• Pre-packaging of bulk medications and appropriately label /record keeping for outlying sites, migrant camps, school-based programs, etc. (2%)
• Assist other pharmacy staff as needed. (5%)
• Assist pharmacist maintaining workflow utilizing current Pharmacy guidelines/standards. (8%)
• Maintains a clean work area utilizing current Pharmacy guidelines/standards. (3%)
• Maintains an awareness of developments in the community and pharmaceutical fields which relate to job responsibility and integrate them into own practices. (6%)

Marginal Job Duties

• Under the guidance of the Pharmacy Director conducts Quality Assurance and Quality Control activities.
• Keeps a record of numerous statistical data.
• Performs other duties as assigned.

Job Specifications

• Education: High School graduate or equivalent.
• Licensure: State of Michigan Pharmacy Technician. Pharmacy Technician through PTCB or NHA encouraged. Basic Life Support (BLS) certification Required.
• Experience: Six months previous retail or hospital pharmacy experience preferred.
• Skills: Basic computer skills, pharmacy program literacy preferred. Able to type accurately at 35 wpm. Able to do basic pharmaceutical math quickly and accurately. Knowledge of medication brands and generic names. Knowledge of insurance and third‑party payment systems. Must have excellent attention to detail. Must be able to multi‑task efficiently and effectively. Understanding of medical terminology and calculations. Ability to follow oral and written instructions. Bilingual (Spanish/English) preferred.

• Interpersonal Skills: Strong organizational skills. Strong interpersonal and communication skills including the ability to effectively communicate with a diverse population. Professional and courteous attitude. Professional respect for patient’s rights to confidentiality. Exhibits a team‑based approach to customer service.
• Physical Effort: Must be able to sit, stand, and or walk for an entire workday. Must be able to lift, carry, push, pull, and or twist while holding up to 25 lbs. occasionally.
• Hours of Work: Full‑time or Part‑time; flexible and varied. Float between sites as necessary.
• Travel: In this role you would be responsible for commuting to both sites. Reimbursement for expenses provided according to existing rates as established by GLBHC policy. Must be a licensed driver with proof of personal liability and property damage insurance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.