Pharmacy Technician

Great Lakes Bay; Bay City (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

GLBHC is seeking a Pharmacy Technician to support pharmacists by preparing and labeling prescriptions, handling insurance communications, and maintaining accurate patient profiles across sites. The role involves data entry, customer service, and inventory management in a fast-paced Pharmacy setting.

Ideal candidates will have a high school diploma, pharmacy tech licensure, and strong attention to detail. Bilingual abilities are preferred; some roles require local travel and flexibility for

Qualifications

• High school diploma or equivalent.
• Basic computer skills; ability to type.
• Bilingual (Spanish/English) preferred.
• Knowledge of medication names and insurance terminology.

Responsibilities

• Assist patients dropping off prescriptions and collect needed information.
• Enter prescription data and verify patient/insurance profiles in the system.
• Communicate with insurance carriers to obtain payment for claims.
• Assist pharmacist under supervision in accordance with regulations and GLBHC policies.
• Help fill and label prescriptions and obtain new/refill prescriptions from prescribers.
• Verify at the point of sale that prescriptions are correct and signed for.
• Maintain inventory and place/expedite orders; remove expired drugs.
• Handle requisitions and receive incoming orders.
• Answer phones promptly and triage inquiries to the pharmacist.
• Compound ointments/creams under supervision.
• Pre-pack bulk medications and maintain proper labeling/records for various sites.
• Support other pharmacy staff and maintain workflow and cleanliness.

Job description

ESSENTIAL JOB DUTIES

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Assist patients who are dropping off prescriptions. Ensures that all appropriate patient and insurance information is obtained. (8%)
2. Ensures that patient/insurance profiles are accurate in the computer system. Reads and accurately enters prescription information into the system. (15%)
3. Communicate with insurance carriers to obtain payment for prescription claims. (5%)
4. Assist the pharmacist, under direct supervision, in the practice of pharmacy in accordance with local, state and federal regulations and in accordance with GLBHC policies and protocols. (5%)
5. Assist the pharmacist with filling and labeling prescriptions. Communicates with prescribers and their agents to obtain new or refill prescriptions. Participates in a team-based approach to Pharmacy Medication Management. (15%)
6. At point of sale, verifies that the customer receives correct prescription(s) and signs for them. (10%)
7. Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level; anticipating needed medication and supplies; placing and expediting orders; verifying receipt of orders; removes outdated drugs from inventory. (5%)
8. Completes requisitions for supplies as needed and receive incoming orders accordingly. (2%)
9. Answers phone properly and in a timely manner. Responds to routine questions from prescribers, nurses or patients and refers phone calls appropriately to pharmacist. Participates as a patient advocate by communicating with prescribers and their agents to receive new prescriptions and clarification on drug orders. (10%)
10. Compounds ointments and creams under the supervision of a pharmacist. (1%)
11. Pre-packaging of bulk medications and appropriately label /record keeping for outlying sites, migrant camps, school-based programs, etc. (2%)
12. Assist other pharmacy staff as needed. (5%)
13. Assist pharmacist maintaining workflow utilizing current Pharmacy guidelines/standards. (8%)
14. Maintains a clean work area utilizing current Pharmacy guidelines/standards. (3%)
15. Maintains an awareness of developments in the community and pharmaceutical fields which relate to job responsibility and integrate them into own practices. (6%)

MARGINAL JOB DUTIES

1. Under the guidance of the Pharmacy Director conducts Quality Assurance and Quality Control activities.
2. Keeps a record of numerous statistical data.
3. Performs other duties as assigned.

JOB SPECIFICATIONS

1. Education: High School graduate or equivalent.
2. Licensure: State of Michigan Pharmacy Technician. Pharmacy Technician through PTCB or NHA encouraged. Basic Life Support (BLS) certification Required.
3. Experience: Six months previous retail or hospital pharmacy experience preferred.
4. Skills: Basic computer skills, pharmacy program literacy preferred. Able to type accurately at 35 wpm. Able to do basic pharmaceutical math quickly and accurately. Knowledge of medication brands and generic names. Knowledge of insurance and third-party payment systems. Must have excellent attention to detail. Must be able to multi-task efficiently and effectively. Understanding of medical terminology and calculations. Ability to follow oral and written instructions. Bilingual (Spanish/English) preferred.
5. Interpersonal Skills: Strong organizational skills. Strong interpersonal and communication skills including the ability to effectively communication with a diverse population. Professional and courteous attitude. Professional respect for patient's rights to confidentiality. Exhibits a team-based approach to customer service.
6. Physical Effort: Must be able to sit, stand, and or walk for an entire workday. Must be able to lift, carry, push, pull, and or twist while holding up to 25 lbs. occasionally.
7. Hours of Work: Full-time or Part-time; flexible and varied. Float between sites as necessary.
8. Travel: Local travel between sites as necessary. Reimbursement for expenses provided according to existing rates as established by GLBHC policy. Must be a licensed driver with proof of personal liability and property damage insurance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.