Pharmacy Technician

Sona Pharmacy; Royal Pines (NC); On-site; USD 37,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation and 401k plan

Earned wage access

Comprehensive health plans (medical,ph

Life and AD&D insurance

Direct Primary Care program

Wellness program & gym discounts

Paid vacation, sick leave & holidays

Paid volunteer days

Job summary

Sona Pharmacy in Royal Pines, NC, is seeking a Pharmacy Technician to join our community-focused team. You will work under a licensed Pharmacist to fill prescriptions, assist patients, and provide outstanding service.

You will process prescriptions, label, package, and communicate with patients and providers. CPhT is a plus; strong customer service, organization, and teamwork are essential. Join us for a supportive, patient-centered work environment.

Qualifications

• Excel in a fast-paced pharmacy environment.
• Excellent communication and interpersonal skills.
• Customer service-oriented and highly organized.
• Team player with collaborative mindset.
• CPhT license is a plus but not required.

Responsibilities

• Participate in all aspects of the fulfillment process, including processing incoming prescriptions (via escribe, fax, phone-in, etc.), hand counting, labeling, managing robot fills, and bubble packing.
• Develop relationships with patients and suggest additional Sona services that may be beneficial.
• Answer incoming phone calls and communicate heavily with other team members, patients, caregivers, community partners, and provider offices.
• Provide hospitality to customers by assisting questions and offering Pharmacist consultations when appropriate.
• Resolve issues when they arise (i.e. patient questions, insurance rejections, etc.).

Skills

Fast-paced environment

Communication

Customer service

Organization

Team player

CPhT (not required)

Job description

Description

We Are Looking For

A Pharmacy Technician who will play a personal role within our community to ensure that our patients receive the medication and care that they need. This position will work under the direct supervision of a licensed Pharmacist to provide exceptional customer service while assisting patients and filling prescriptions which includes locating, dispensing, packaging, and labeling prescribed medication for patients.

Responsibilities

• Participate in all aspects of the fulfillment process, including processing incoming prescriptions (via escribe, fax, phone-in, etc.), hand counting, labeling, managing robot fills, and bubble packing
• Develop relationships with patients and suggest additional Sona services that may be beneficial
• Answer incoming phone calls and communicate heavily with other team members, patient’s, caregivers, community partners, and provider offices
• Provide hospitality to customers by assisting them with questions and offering Pharmacist consultations when appropriate
• Resolve issues when they arise (i.e. patient questions, insurance rejections, etc.)

What will you need to succeed?

• Excel in a fast-paced pharmacy environment
• Excellent communication and interpersonal skills
• Customer service-oriented and highly organized
• Team player
• CPhT license is a plus but not required

Perks

Not only are we committed to offering excellent company benefits, but we also have the added perk of working in a flexible, respectful, and supportive team environment.

• Competitive compensation and 401k plan with company match
• Get paid when you need it by making any day payday! At Sona, you can access your earned income anytime during the pay period
• Company health plans, including medical, pharmacy, vision, dental, and supplemental insurance options
• Company-paid life and AD&D insurance
• Direct Primary Care program offering local, personalized care for you and your family
• Wellness program with discounted gym memberships and an employee assistance program
• Prioritized work + life balance by providing generous vacation, sick leave, and paid holidays
• Paid volunteer days to support the community

We're on a mission to improve healthcare. Will you join us?

At Sona, our patients are more than medications. They're people with a story, a family, a history, and a future. And when they come to the pharmacy counter, they need more than medications. They need someone who cares about them and wants them to feel their best so they can enjoy their lives outside of the pharmacy walls.

Could you be that "someone"?

Our mission can only happen when we hire the right people.

We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, military status, or any other characteristic protected by law.