Pharmacy Technician

Actalent; Richmond (VA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) plan

Life Insurance

Disability insurance

HSA

Job summary

Actalent is seeking a Pharmacy Technician - Fulfillment Center in Richmond, VA, to support safe preparation and distribution of prescriptions in a production-focused environment. The role involves using a fulfillment system, processing insurance claims, and assisting members and prescribers to ensure timely, accurate medication delivery.

Qualified candidates have a high school diploma, active pharmacy tech credential, and ideally 6+ months of relevant experience.

Qualifications

• High school diploma or equivalent.
• Current, active Pharmacy Technician certification and/or license as required by the state of operation.
• At least 6 months of practical experience preferred.
• Experience preparing prescription medications in a pharmacy or fulfillment setting.
• Ability to handle member and physician outreach professionally, including phone communication.
• Strong attention to detail and accuracy in medication preparation and data entry.
• Ability to work in a fast-paced, production-oriented environment while standing for most of the shift.

Responsibilities

• Prepare prescription medications using the pharmacy fulfillment system in accordance with established procedures and regulatory requirements.
• Process prescription exceptions, including resolving claim rejects and conducting outreach to members and physicians when needed.
• Enter member demographics and prescription information accurately into the data processing system.
• Research and resolve rejected insurance billing issues and escalated member concerns in a timely and professional manner.
• Escalate questions regarding prescriptions to a Pharmacist for interpretation and follow their direction on appropriate processing.
• Assist with inbound and outbound patient and physician calls, providing clear information and excellent service.
• Work efficiently at an assigned station in a fast-paced, assembly-line style environment to meet productivity and quality targets.
• Follow all pharmacy regulations, internal policies, and standard operating procedures to maintain compliance and patient safety.
• Collaborate with team members and pharmacists to support smooth daily operations within the micro fulfillment center.

Skills

Professional communication

Attention to detail

Data entry

Education

High school diploma or equivalent

Pharmacy Technician certification/license

Tools

Pharmacy fulfillment system

Job description

Pharmacy Technician - Fulfillment Center

Minimum required: Pharmacy Technician Trainee License

Job Description

The Pharmacy Technician plays a key role in the safe and accurate preparation and distribution of prescription medications in a fulfillment center. In this fast-paced, production-focused environment, you use a fulfillment system to prepare prescription drug products, support insurance claim processing, and assist members and prescribers, helping ensure that patients receive their medications quickly and correctly.

Responsibilities

• Prepare prescription medications using the pharmacy fulfillment system in accordance with established procedures and regulatory requirements.
• Process prescription exceptions, including resolving claim rejects and conducting outreach to members and physicians when needed.
• Enter member demographics and prescription information accurately into the data processing system.
• Research and resolve rejected insurance billing issues and escalated member concerns in a timely and professional manner.
• Escalate questions regarding prescriptions to a Pharmacist for interpretation and follow their direction on appropriate processing.
• Assist with inbound and outbound patient and physician calls, providing clear information and excellent service.
• Work efficiently at an assigned station in a fast-paced, assembly-line style environment to meet productivity and quality targets.
• Follow all pharmacy regulations, internal policies, and standard operating procedures to maintain compliance and patient safety.
• Collaborate with team members and pharmacists to support smooth daily operations within the micro fulfillment center.

Essential Skills

• High school diploma or equivalent.
• Current, active Pharmacy Technician certification and/or license as required by the state of operation.
• At least 6 months of practical experience preferred.
• Experience preparing prescription medications in a pharmacy or fulfillment setting.
• Ability to handle member and physician outreach professionally, including phone communication.
• Strong attention to detail and accuracy in medication preparation and data entry.
• Ability to work in a fast-paced, production-oriented environment while standing for most of the shift.

Additional Skills & Qualifications

• Experience working in a pharmacy center, mail-order pharmacy, or similar fulfillment environment.
• Comfort working in an assembly line or warehousing environment with defined productivity goals.
• Ability to effectively elevate clinical questions to pharmacists and follow their guidance.
• Strong problem-solving skills for resolving insurance billing issues and escalated member concerns.
• Openness to contract-to-hire opportunities and interest in building long-term experience in the pharmacy field.
• Eligibility for hire as a certified or licensed pharmacy technician; pharmacy technician trainee licenses may be considered.

Work Environment

This role is based onsite at a pharmacy center operating in a very fast-paced, fulfillment-style setting. You work at an assigned station and spend the majority of the day on your feet while preparing and processing prescriptions through the fulfillment system. The schedule offers a consistent four-day workweek. The environment focuses on efficiency, accuracy, and teamwork, and is often considered a strong quality-of-life alternative to traditional retail pharmacy settings. Dress is practical and appropriate for a fulfillment and warehouse-style operation, supporting safety and comfort during extended periods of standing and movement.

Job Type & Location

This is a Contract position based out of Richmond, VA.

Pay and Benefits

The pay range for this position is $17.50 - $17.50/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Richmond,VA.

Application Deadline

This position is anticipated to close on Aug 31, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.