Pharmacy Technician

Pride Pharmacy LLC; Oakland Park (FL); On-site; USD 44,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Generous paid PTO

Health, dental, vision benefits

Tuition Reimbursement Plan

Paid training and certification

Job summary

Midland Pharmacy is hiring a Pharmacy Technician for a full-time position in Oakland Park, FL. The hours are Tuesday to Friday from 8:30 am to 5:30 pm and Saturday from 8 am to 2 pm.

The ideal candidate will be passionate about patient care, specifically in providing support for individuals affected by HIV, Hepatitis C, and STIs. Responsibilities include managing inbound and outbound calls, ensuring accurate patient information, and maintaining HIPAA compliance.

Qualifications

• Must have a high school diploma or equivalent and must be 18 years of age.
• At least 1 year of experience in pharmacy practice or health care setting.
• Must be able to pass a Level I Background check.

Responsibilities

• Respond to inbound and outbound calls to customers ensuring high customer service.
• Handle customer complaints and resolve queries regarding pharmacy services.
• Accurately enter and maintain patient records following HIPAA regulations.

Skills

Customer service

Pharmacy practices

Insurance verification

Education

High school diploma or equivalent

Registration with the Pharmacy Technician Florida State Board

Minimum of 1 year experience

Job description

Midland Pharmacy is now hiring Pharmacy Technician in Oakland Park, FL

Schedule: Full-Time | Day Shift |Tuesday-Friday 8:30am-5:30pm and Saturday 8am-2pm

Pay Rate: $22/hr

Are you passionate about patient care and ready to make a difference every day? We are looking for someone who is passionate about serving the needs of individuals impacted by HIV, Hepatitis C, STI's, and other infectious diseases. You will become part of our professional team that drives home our Company's Mission and Values.

We have received recognition in the last 5 years Best Medical Practice in Broward County, FL Award.

Why You’ll Love It Here

• Competitive pay
• Generous paid PTO and Sick time
• 11 Paid Company Holidays
• Paid training and certification support
• Health, dental, vision, with generous company contribution, paid life and disability plans & retirement plan with generous match of up to 5% of your contribution
• Tuition Reimbursement Plan
• Other voluntary plans are available to support you and your family
• Career growth opportunities in a supportive environment

What You’ll Do

The Pharmacy Technician is responsible for responding to inbound and outbound calls to customers while ensuring a high level of customer service and maximizing productivity. Direct in-person and phone-based customer interaction to answer and resolve a wide variety of inquiries. Answer questions related to pharmacy services, delivery inquiries, complete refill calls and pharmacy assistance calls. Interacts with a company’s customers to provide them with information to address inquiries regarding products and services and timeliness of receipt of goods and services. In addition, they deal with and help resolve any customer complaints. Receive and process new pharmacy referrals, verify insurance coverage, facilitate prior authorization requests, accurately transcribing prescriptions, generating reports that follow the cycle fill calendar to send and follow-up with refill requests via escribe, facsimile or by phone, coordinating delivery and serve as the first point of contact for service-related inquiries and associated needs. This includes supporting pharmacological services by editing fill list verification including insurance information, last fill date, billing, toting, aligning (short fill) patient’s medications by following the cycle fill calendar, and updating patient information when necessary.

Coordinates the initiation of care with patient/caregiver, referral source, and other providers of care. The Pharmacy Technician enters patient information into the patient record accurately and completely and maintains all patient records according to HIPAA privacy and security regulations.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of an employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

Education/Professional:

1. Must have a high school diploma or equivalent and must be 18 years of age.
2. Minimum of 1 years’ experience
3. Registration with the Pharmacy Technician Florida State Board of Pharmacy
4. Experience in pharmacy practice or health care setting helpful.
5. Must be able to operate a motor vehicle and have valid insurance and driver's license

Must be able to pass a Level I Background check (a Level II Background may also be required. https://info.flclearinghouse.com/).

Pride Pharmacy is an equal opportunity employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. #C