Pharmacy Tech Supervisor - Outpatient - 141448

University of California San Diego; San Diego (CA); On-site; USD 74,000 - 131,000; Full time

Job summary

UC San Diego Health seeks a Pharmacy Technician Supervisor for Outpatient Pharmacies. You will oversee technicians, coordinate daily operations, and support dispensing, billing, and patient care across multiple clinics.

Reporting to the Pharmacy Manager, you will recruit, schedule, train staff, conduct evaluations, and ensure compliance with regulations while maintaining high-quality patient care.

Qualifications

• Seven years of related experience, or a Bachelor's degree plus three years.
• Pharmacy Technician in California.
• Knowledge of pharmacy trends and medication optimization.
• Knowledge of policies on storage, safety, privacy and regulations.
• Leadership in training and guiding staff on technical skills.
• Motivates staff to improve quality and services.
• Ability to prioritize to meet deadlines in a complex environment.
• Organize staff and unit operations efficiently.
• Strong verbal and written communication to explain clinical concepts.
• Experience with clinical documentation apps and pharmacy databases, and training others.

Responsibilities

• Supervise outpatient pharmacy technicians and coordinate daily operations.
• Support drug dispensing, billing and payment processing activities.
• Manage schedules, recruiting, timekeeping and evaluations.
• Provide training, set goals, and foster a collaborative, compliant environment.
• Report to Pharmacy Manager and collaborate with Pharmacy leadership.
• Uphold standards required by accrediting bodies and laws.

Skills

Leadership

Staff training

Customer service

Verbal and written communication

Prioritization

Organization

Interpersonal skills

Problem solving

Education

Bachelor's degree in related area

Pharmacy Technician CA license

Tools

Pharmacy database systems

Clinical documentation software

Job description

Payroll Title: PHARMACY SUPV 1 Department: Outpatient Pharmacy Hiring Pay Scale $42.22 - $52.77 / Hour

Worksite: Jacobs Medical Center Appointment Type: Career Appointment Percent: 100% Union: Uncovered Total Openings: 1 Work Schedule: Days, 8 Hour Shifts, Monday-Friday

#141448 Pharmacy Tech Supervisor - Outpatient

UC San Diego values and welcomes people from all backgrounds. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.

Reassignment Applicants : Eligible Reassignment clients should contact their Disability Counselor for assistance.

DESCRIPTION

As the Pharmacy Technician Supervisor in UCSDH Outpatient Pharmacies, this role is essential to ensuring high-quality patient care across various areas, including Hospital Discharge, Oncology, Infectious Diseases, Ambulatory Care, Employee Health, and Retail Pharmacy. Our outpatient pharmacies focus on dispensing and distributing medication, screening prescriptions for appropriateness, performing interventions, administering immunizations, and ensuring accurate billing for multiple payers such as third-party insurers, Medicaid, and Medicare Part B and D.

The Pharmacy Technician Supervisor oversees outpatient pharmacy technicians, coordinating daily operations and supporting their roles in drug dispensing, billing, and payment processing. This position includes but is not limited to direct supervision, managing schedules, recruiting & hiring, timekeeping, performance evaluations, goal setting, training, fostering a collaborative, efficient, and compliant work environment.

Reporting to the Pharmacy Manager and collaborating with Pharmacy leadership, this role contributes to excellent patient care by promoting strong relationships within and across departments while upholding standards required by various accrediting bodies and federal and state regulations.

MINIMUM QUALIFICATIONS

• Seven (7) years of related experience, education/training, OR a Bachelor's degree in related area plus three (3) years of related experience/training.
• Pharmacy Technician in the State of California.
• Knowledge of pharmacy industry trends and best practices in optimizing the use of medication to treat patients and ability to apply concepts to specific situations to advise staff.
• Knowledge of relevant Pharmacy Department, medical center, and UC policies and protocols including medication storage, safety, and patient privacy and treatment. Knowledge of all pharmacy federal and state laws and regulations.
• Demonstrated leadership skills in training and guiding employees on technical skills to compound, prepare, mix, and manufacture sophisticated or rare medications in specialty area.
• Motivates and inspires staff to improve quality and services.
• Demonstrated ability to prioritize effectively to meet deadlines in a complex, challenging environment.
• Ability to organize assigned staff and unit operations in an efficient and effective manner.
• Interpersonal skills to effectively work well with others to achieve common goals. Customer service orientation to quickly address questions or issues.
• Ability to apply reasoning skills to evaluate issues and identify a potential solution.
• Provides guidance and judgement within defined standards to determine an appropriate action.
• Verbal and written communication skills, to explain clinical concepts, actively listen and advise.
• Ability to perform all commonly applicable functions in clinical documentation applications and pharmacy database technology and train others to effectively use applications.

PREFERRED QUALIFICATIONS

• Pharmacy Technician Certification Board (PTCB).
• Lead or supervisory experience.
• 5 years or more prior authorization experience.

SPECIAL CONDITIONS

• Must be able to work various hours and locations based on business needs.
• Employment is subject to a criminal background check and pre-employment physical.

Pay Transparency Act

Annual Full Pay Range: $73,800 - $131,200 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $35.34 - $62.84

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and dozens of outpatient clinics. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.

Misconduct Disclosure Requirement:

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

a. "Misconduct" means any violation of the policies governing employee conduct at the applicant's previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

• UC Sexual Violence and Sexual Harassment Policy
• UC Anti-Discrimination Policy
• Abusive Conduct in the Workplace