Pharmacy Tech: Patient Care & Prescription Fulfillment

AbsoluteCARE Medical Center & Pharmacy; Edgemont (OH); On-site; USD 25,000 - 29,000; Full time

Job summary

AbsoluteCARE Medical Center & Pharmacy is seeking a detail-oriented team member to support pharmacists in filling prescriptions, ensuring accuracy and security of operations, and delivering medications to patients. The role emphasizes excellent customer service, regulatory compliance, and efficient use of pharmacy systems.

Schedule is Monday through Friday, 8:00 AM to 5:00 PM with a 1-hour lunch. Compensation ranges from $18 to $21 per hour, depending on experience, reflecting a strong

Qualifications

• High School Diploma or equivalent required.
• 2-3 years’ experience in a similar role.
• Certification or willingness to obtain certification within 1 year of hire.
• Ability to build and maintain relationships with a diverse population.
• Team and customer service oriented.

Responsibilities

• Provide and ensure excellent customer service to all pharmacy customers.
• Follow all federal, state, DEA, pharmacy board regulations, safety guidelines, as well as policies and procedures of the pharmacy and AbsoluteCARE.
• Input prescriptions for new fills and refill accurately per the prescriber’s order: patient, provider, NDC, dosing, refills, dates, signatures, directions, drug-drug interactions, drug-allergies interactions and DAW coding.
• Fill prescriptions and deliver them to the pharmacist for review.
• Check electronic system for electronic prescriptions and processing promptly.
• Insurance processing, collecting accurate information, deductibles, coinsurance and copayments.
• Patient billing, AR management, delivery and mail orders, phone call reminders, and mailing statements.
• Maintain accurate and up-to-date patient records, demographics, insurance, and allergies.
• Demonstrate a good working knowledge of the pharmacy management system and practice management system.
• Utilize dual systems as part of the fill process for reconciliation and adherence monitoring.
• Review medications within the patient profile prior to refilling medications.
• Assist with unpacking and distributing orders and updating inventory as needed.
• Notify the pharmacist of inventory issues or need to order.
• Stickering drugs appropriately and ensure correct labeling.
• Communicate adherence concerns to providers and care team as appropriate.
• Ask patients about counseling needs and relay to pharmacist.
• Log errors to promote quality improvements.
• Advise providers when corrections are required prior to processing prescriptions.
• Answer phones promptly and assist in coordination and delivery of medications.
• Place refill reminder calls and follow-ups.
• Distribute adherence information for healthy rewards.
• Assist with EMR medication lists updates.
• POS management and ensure all transactions are processed properly.
• POS reporting and accuracy of daily deposits.
• Ensure monthly returns per guidelines.
• Maintain logs as designated and participate in inventory as needed.

Skills

Customer service

Teamwork

Communication

Education

High School Diploma or equivalent

Certification within 1 year

Job description

AbsoluteCARE Medical Center & Pharmacy is seeking a detail-oriented team member to support pharmacists in filling prescriptions, ensuring accuracy and security of operations, and delivering medications to patients. The role emphasizes excellent customer service, regulatory compliance, and efficient use of pharmacy systems.

Schedule is Monday through Friday, 8:00 AM to 5:00 PM with a 1-hour lunch. Compensation ranges from $18 to $21 per hour, depending on experience, reflecting a strong