Pharmacy Tech/Customer Service Rep

Alora Pharmaceuticals, LLC.; San Antonio (TX); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Alora Pharmaceuticals, LLC. in San Antonio, TX is seeking a Pharmacy Technician to streamline prescription processing and support the pharmacist. You will handle prescription data entry, packaging, labeling, and patient profile updates while delivering courteous service to customers in a fast-paced retail setting.

This role requires strong organizational skills and attention to detail. This position involves managing third-party documents, inventory, and coordination with the pharmacist to

Qualifications

• Experience in busy retail setting preferred.
• Prior knowledge of Pioneer Pharmacy System preferred, but not required.
• Strong organizational skills and customer service abilities.

Responsibilities

• Process prescriptions, i.e. accurate data entry.
• Provide customers service; receive inbound calls and triage, outbound calls as needed.
• Safely package and label products.
• Maintain and update patient profiles.
• Retrieve original prescriptions from files for clarification.
• Prepare labels for new and refill prescriptions.
• Assist customers with prescription pick-up and cash transactions.
• Complete and process third-party documents.
• Organize prescription books and new prescriptions.
• Assemble prescription vials.
• Manage incoming orders, ensuring accuracy, pricing and shelf life.
• Stock pharmacy shelves and refrigerators; monitor and remove outdated items.
• Maintain cleanliness in the pharmacy workspace.

Job description

Pharmacy Technician

Job Description

Role Overview: The Pharmacy Technician plays a pivotal role in expediting prescription processing by efficiently initiating essential procedures. This position demands strong organizational skills and the development of an efficient workflow system to ensure the seamless filling of prescriptions.

Key Responsibilities

Prescription Processing

Prescription Processing The Registered Pharmacy Technician is responsible for streamlining the prescription filling process, ensuring its efficiency.

Pharmacy Duties

• Provide customers service( receive inbound calls and triage them, accordingly, make outbound calls.
• Process prescriptions, i.e. accurate data entry
• Safely package and label products.
• Maintaining and updating patient profiles
• Retrieve original prescriptions from pharmacy files for clarification.
• Prepare labels for both new and refill prescriptions, including computer-generated labels when applicable.
• Assist customers with prescription pick-up, cash transactions, and pharmacist notifications.

Additional Functions

• Complete and process third-party documents.
• Organize prescription books and new prescriptions.
• Assemble prescription vials.
• Manage incoming orders, ensuring accuracy, pricing, and shelf life compliance.
• Stock pharmacy shelves and refrigerators as needed.
• Monitor and remove outdated items.
• Maintain cleanliness in the pharmacy workspace and premises.

Requirements

• Prior knowledge of Pioneer Pharmacy System preferred, but not required
• At least 2 years of experience in a busy retail setting preferred
• Duties to include any other task as may be assigned by the supervising pharmacist.