Pharmacy Tech

University of British Columbia; Creve Coeur (MO); Remote; USD 35,000 - 52,000; Full time

Benefits offered by this job

Remote opportunities

Competitive salaries

401K with company match

Tuition reimbursement

Flexible work environment

20 days PTO

Job summary

UBC is seeking an entry-level administrative support role to process and track letter requests, perform data entry, QA, and maintain member correspondence. The team collaborates with supervisors and cross-trains across functional areas.

Responsibilities include data validation, client outreach, and supporting Lean continuous improvement efforts. The role requires accuracy, basic math, and proficiency with MS Office; remote-friendly with flexible scheduling.

Qualifications

• High School diploma or equivalent experience.
• 0–1 years of relevant experience; Clerical experience preferred
• Preferred: Pharmacy Technician license / certification / registration as required by state laws
• Basic math skills and general PC knowledge including Microsoft Office, Internet, and email required
• Strong verbal and written communication skills desired
• Strong attention to detail, accuracy, and quality
• Ability to adapt and work collaboratively in a dynamic environment to learn quickly, solve problems, and make decisions with minimal supervision
• Ability to work in a fast-paced, production environment
• Willingness to work a flexible schedule to accommodate peak volume times
• A willingness and ability to learn internal systems/processes/programs as needed

Responsibilities

• Process letter requests by manual or automated databases, typing customer service notes in system, and processing member correspondence.
• Data input/validation, Quality Assurance (QA), Prescriber and Patient outreach, and working with programs to meet client obligations related to item fulfilment
• Participate in Lean and Continuous Improvement efforts internal and external to the department.
• Perform all QA tasks as identified.
• Complete and process data for reporting needs.
• Additional duties as assigned.

Skills

Data entry

QA

Microsoft Office

Customer service

Verbal and written communication

Attention to detail

Team collaboration

Education

High School diploma or equivalent

Tools

Microsoft Office Suite

Data entry systems

Job description

As a pharmaceutical support industry leader, UBC is devoted to empowering health solutions for a better tomorrow. We take pride in improving patient outcomes and advancing healthcare. At UBCwe provide services to enhance the entire drug development process and commercialization lifecycle - From clinical trial support to real-world evidence generation.

Embark on a rewarding career journey with UBC! Grow your career while making a meaningful impact on the world around you. UBC fosters a culture built on our Core Values being: Collaborative, Conscientious, Curious, Consultative, and Compassionate. We believe in an inclusive workplace that foster creativity.

If you are seeking a career that will challenge, inspire, and reward you, join us at UBC!

Brief Description

Works as part of a team in fulfilling requests as needed. Department responsibilities require walking, standing, and repetitive up and down lifting of boxes. Letter processing will need to provide data entry, type customer service notes, and own total member correspondence. Controls exception will include data verification, QA, and exception processing. All team members will be expected to work as per Policies and Procedures and Work Instructions with onsite or offsite departments, internal or external to the company as directed. All team members are expected to work with Supervisors and Management teams to cross-train and develop proficiency across all functional areas of the job.

Specific Job Duties

• Process letter requests by manual or automated databases, typing customer service notes in system, and processing member correspondence.
• data input /validation, Quality Assurance (QA), Prescriber and Patient outreach, and working with programs to meet client obligations related to item fulfilment
• Participate in Lean and Continuous Improvement efforts internal and external to the department.
• Perform all QA tasks as identified.
• Complete and process data for reporting needs.
• Additional duties as assigned.

Desired Skills And Qualifications

• High School diploma or equivalent experience
• 0 – 1 years of relevant experience; Clerical experience preferred
• Preferred: Pharmacy Technician license / certification / registration as required by state laws
• Basic math skills and general PC knowledge including Microsoft Office, Internet, and email required
• Strong verbal and written communication skills desired
• Strong attention to detail, accuracy, and quality
• Ability to adapt and work collaboratively in a dynamic environment to learn quickly, solve problems, and make decisions with minimal supervision
• Ability to work in a fast-paced, production environment
• Willingness to work a flexible schedule to accommodate peak volume times
• A willingness and ability to learn internal systems/processes/programs as needed

At UBC, employee growth and well-being are always at the forefront. We offer an extensive range of benefits to ensure that you have everything you need to thrive personally and professionally.

Here Are Some Of The Exciting Perks UBC Offers

• Remote opportunities
• Competitive salaries
• Growth opportunities for promotion
• 401K with company match*
• Tuition reimbursement
• Flexible work environment
• 20 days (about 3 weeks) of PTO
• Paid Holidays
• Employee assistance programs
• Medical, Dental, and vision coverage
• HSA/FSA
• Telemedicine (Virtual doctor appointments)
• Wellness program
• Adoption assistance
• Short term disability
• Long term disability
• Life insurance
• Discount programs

UBC is proud to be an equal opportunity employer and does not discriminate because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. We are committed to a diverse, equitable and inclusive culture that fosters respect for each other, our clients, and our patients.