Pharmacy Support Technician: Patient Care & Compliance

Kroger; Clifton Forge (VA); On-site; USD 26,000 - 34,000; Full time

Job summary

Kroger is hiring for a pharmacy clerk role focused on delivering excellent customer service, handling cash, and supporting pharmacy operations. You will assist pharmacists, manage reception duties, and ensure accurate data entry while maintaining patient privacy and safety.

The position requires a high school diploma or GED, being 18 or older, and the ability to handle confidential information. Training will cover HIPAA rules and store policies.

Qualifications

• High school diploma or GED required.
• Must be 18 years or older.
• Handle highly confidential information.
• Meets minimum state requirements for position.

Responsibilities

• Provide exceptional customer service and assist customers and employees fairly and ethically.
• Assist pharmacist and perform reception, data entry, and product dispensing steps as needed.
• Maintain clean, organized workstations and customer waiting areas.
• Operate cash register, process payments, and adhere to cashier policies to prevent loss.
• Support HIPAA compliance and health and wellness initiatives and follow all safety guidelines.

Skills

Customer service

HIPAA compliance

Cash handling

Pharmacy support

Conflict management

Education

High School Diploma or GED

Tools

POS systems

Cash register

Inventory management

Job description

Kroger is hiring for a pharmacy clerk role focused on delivering excellent customer service, handling cash, and supporting pharmacy operations. You will assist pharmacists, manage reception duties, and ensure accurate data entry while maintaining patient privacy and safety.

The position requires a high school diploma or GED, being 18 or older, and the ability to handle confidential information. Training will cover HIPAA rules and store policies.