Pharmacy Support Specialist: Customer Experience

Walgreens; Florence (KY); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Florence, KY is seeking a dedicated associate to help deliver a distinctive customer experience and support daily pharmacy operations.

You will assist pharmacists under supervision, process prescriptions, register sales, stock shelves, and greet customers with friendly, efficient service, including photo and web pickup tasks.

This role emphasizes accuracy, compliance with regulations, ongoing training (PTCB), and a commitment to safety in a fast-paced retail environment.

Qualifications

• PTCB certification training completed and maintained.
• Attends training and earns continuing education credits.

Responsibilities

• Assist pharmacist under supervision to process prescriptions.
• Provide courteous, fast, and efficient checkout service.
• Greet customers and help locate products.
• Maintain shelves and merchandise, and manage inventory and pricing as directed.
• Support pharmacy scheduling and workflow, and assist with regulatory compliance.

Skills

Customer service

Cash handling

Pharmacy support

Job description

Walgreens in Florence, KY is seeking a dedicated associate to help deliver a distinctive customer experience and support daily pharmacy operations.

You will assist pharmacists under supervision, process prescriptions, register sales, stock shelves, and greet customers with friendly, efficient service, including photo and web pickup tasks.

This role emphasizes accuracy, compliance with regulations, ongoing training (PTCB), and a commitment to safety in a fast-paced retail environment.