Pharmacy Customer Experience Specialist

Walgreens; Madisonville (KY); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Madisonville, KY seeks a customer-focused associate to deliver friendly checkout service and assist the pharmacist under supervision. You will use pharmacy systems to obtain patient and drug information and help process prescriptions.

The role emphasizes excellent customer experience, accurate cash handling, and teamwork across departments, with opportunities to grow skills in pharmacy operations.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule including evenings and weekends.
• PTCB certification preferred; six months of retail experience desired.

Responsibilities

• Engages customers and assists with products and services.
• Registers sales on the cash register and handles transactions.
• Assists pharmacist under supervision in processing prescriptions.

Skills

Customer service

Communication

Flexibility

English fluency

Education

PTCB certification

Retail experience (6 months)

Tools

POS system

Inventory management

Job description

Walgreens in Madisonville, KY seeks a customer-focused associate to deliver friendly checkout service and assist the pharmacist under supervision. You will use pharmacy systems to obtain patient and drug information and help process prescriptions.

The role emphasizes excellent customer experience, accurate cash handling, and teamwork across departments, with opportunities to grow skills in pharmacy operations.