Pharmacy Support Analyst

Cardinal Health; Longview (TX); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Access to wages before pay day with my

Flexible spending accounts (FSAs)

Short- and long-term disability

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health is seeking a Pharmacy Support Analyst for an onsite role in Longview, TX. You will apply for patient assistance programs using Atrix software to help eligible patients access free medications, coordinating with physicians, patients, nurses and pharmaceutical companies in a hospital setting.

The role involves extensive patient education, application processing for manufacturers' programs, and liaison activities to ensure high-level service and program participation within health

Qualifications

• Texas Pharmacy Technician license preferred.
• 2–4 years experience preferred.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office applications.
• Ability to work independently and solve problems for Cardinal Health and customers.
• Capable of prioritizing tasks to maximize effectiveness.
• Detail-oriented with strong follow-up skills.

Responsibilities

• Recover drugs for indigent patients without third-party coverage.
• Build relationships with physicians, patients, pharmacists and pharma companies.
• Answer questions about Cardinal Health policies related to the reimbursement program.
• Visit health system contacts to ensure service and program participation.
• Maintain daily contact with patients, nurses, physicians, social services, pharmacy staff, and drug reps.
• Discuss medication options with physician and patient based on access and availability.
• Address day-to-day operational questions and product/vendor information.
• Process applications to pharmaceutical manufacturer Patient Assistance Programs.
• Educate stakeholders on program mission, guidelines and requirements.
• Provide extensive patient education to determine eligibility.
• Identify and resolve rejected applications and refer non-qualifying patients to aid.

Skills

Communication skills

Independent work

Problem solving

Attention to detail

Prioritization

Interpersonal skills

Telephone etiquette

Education

Texas Pharmacy Technician license

Tools

Microsoft Office

Job description

Pharmacy Support Analyst### Pharmacy Support AnalystApply: In-Person: TX-Texas-FIELD: Full time: Posted Today: 20189640***What Individualized Care contributes to Cardinal Health*** Clinical Operations is responsible for providing clinical specialties support and expertise in the areas of advice and consulting, research and patient care to internal business units and external customers.The primary purpose of this position is the application to medication assistance programs on behalf of patients utilizing Atrix software to drive cost containment within a health system account. The goal is to access free medications directly from pharmaceutical manufacturers’ Patient Assistance Programs via the application process for needy indigent or low-income persons. **This is an onsite position at CHRISTUS Health Cancer Center - 131 Spring Hill Rd. Longview, TX 75605 and CHRISTUS Good Shepherd Medical Center - Longview - 700 East Marshall Avenue Longview, TX 75601.** **Shift time is Monday to Friday 8:00AM-5:00PM Central Time*****Responsibilities:**** Recover drugs that are administered or dispensed to indigent patients without third-party prescription coverage* Build relationships with and act as liaison to physicians, patients, pharmacists and pharmaceutical companies regarding program systems and processes* Answer questions regarding the Cardinal Health policies and procedures related to the reimbursement program* Routinely visit key contacts within the health system to ensure a high level of service and assist in program participation* Maintain daily contact with patients, nurses, physicians, social services, pharmacy personnel, drug sales reps and pharmaceutical companies* Discuss medication options with physician and patient based on accessibility and availability (outpatient environment)* Answer pharmacy’s questions regarding day-to-day operational issues, product/vendor information* Manage and process applications to pharmaceutical manufacturers’ Patient Assistance Programs for recovery of drugs administered/dispensed to indigent patients without third-party coverage* Educate physicians, patients, and drug companies on the program mission, guidelines, requirements, and appropriate referral* Extensive patient education/counseling to determine eligibility for assistance* Identify and resolve rejected applications, including accessing comparable drug regimen* Refer patients who do not qualify for programs to other outside assistance. I.e. local charities* Manage drug recovery application process* Monitor and track the value of drugs recovered for billing and reporting processes* Maintain security and confidentiality of patient information***Qualifications***• Texas Pharmacy Technician license (preferred)• 2-4 years experience preferred• Strong communication skills • Strong Microsoft Office skills • Able to work independently and solve problems on behalf of Cardinal and the customer • Must be able to prioritize work to maximize job effectiveness • Excellent interpersonal skills • Strong ability to work under pressure and meet deadlines • Must be detail-oriented with strong follow-up skills • Strong telephone presence/etiquette • Better than average layman’s knowledge of various medications, medication classes, medical ailments, and standard treatments, preferred • Knowledge of hospital and clinic operations, preferred • Experience working in a high volume, dynamic (changing) environment, preferred • Experience working with the public in a healthcare environment, preferred • Experience with low-income/special needs public is preferred • Experience with social programs and/or charitable organizations, preferred***What is expected of you and others at this level**** Applies basic concepts, principles and technical capabilities to perform routine tasks* Works on projects of limited scope and complexity* Follows established procedures to resolve readily identifiable technical problems* Works under direct supervision and receives detailed instructions* Develops competence by performing structured work assignments **Anticipated hourly range:** $27.30per hour - $35.01per hour**Bonus eligible:** No**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.* Medical, dental and vision coverage* Paid time off plan* Health savings account (HSA)* 401k savings plan* Access to wages before pay day with myFlexPay* Flexible spending accounts (FSAs)* Short- and long-term disability coverage* Work-Life resources* Paid parental leave* Healthy lifestyle programs **Application window anticipated to close:** 12/21/2026\\*if interested in opportunity, please submit application as soon as possible.The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.