Pharmacy Services Technician — Patient & Ops Expert

Mental Health Association of Rochester; Denver (CO); On-site; USD 40,000 - 52,000; Full time

Job summary

Mental Health Association of Rochester is seeking a Pharmacy Technician Services Associate to accurately process prescriptions and related transactions, while verifying patient and insurance data for accuracy and maintaining HIPAA compliance.

The role supports high-volume pharmacy operations, manages digital workflow queues, and collaborates with the team to resolve issues affecting patient service and drive continuous improvement.

Qualifications

• Attention to detail and accuracy in processing
• Knowledge of pharmacy regulations and HIPAA compliance
• Proficiency with digital healthcare platforms
• Ability to collaborate within a performance-driven team
• Strong problem-solving skills and adaptability

Responsibilities

• Accurately process prescriptions and related transactions
• Verify patient and insurance data to ensure accuracy
• Maintain compliance with pharmacy regulations and HIPAA guidelines
• Manage workflow queues using digital platforms
• Assist in resolving issues impacting patient service
• Support high-volume pharmacy operations for diverse clients
• Contribute to team efforts focused on continuous improvement

Skills

Attention to detail

HIPAA compliance

Digital platforms

Team collaboration

Problem-solving

Job description

Mental Health Association of Rochester is seeking a Pharmacy Technician Services Associate to accurately process prescriptions and related transactions, while verifying patient and insurance data for accuracy and maintaining HIPAA compliance.

The role supports high-volume pharmacy operations, manages digital workflow queues, and collaborates with the team to resolve issues affecting patient service and drive continuous improvement.