Pharmacy Service Associate

Lincare; Florida; On-site; USD 35,000 - 45,000; Full time

Job summary

A leading pharmacy service provider located in New York is looking for a Pharmacy Service Associate to perform daily tasks such as answering calls, responding to customer requests, and managing medication orders. This entry-level, full-time position plays a crucial role in assisting patients and maintaining pharmacy operations.

Responsibilities

• Answer inbound calls to the Pharmacy
• Communicate with patients regarding their medication orders, verifying order status.
• Respond to requests and communicate with center staff regarding patient medication orders.
• Assist with stocking and inventory tasks.
• Place medication refill orders in the computerized system at patient request.
• Submit requests for special orders as needed.
• Track medication packages in various vendor systems such as UPS.
• Research order status and delivery at patient or center request.
• Inactivate patient accounts in the computerized system.
• Process patient address changes, ensuring accurate address information.

Job description

Overview

The Pharmacy Service Associate is responsible for performing daily, routine tasks in the pharmacy such as answering the phone, responding to customer requests, data-entry, record maintenance, and other clerical duties.

Responsibilities

• Answer inbound calls to the Pharmacy
• Communicate with patients regarding their medication orders, including verifying order status
• Respond to requests and communicate with center staff regarding patient medication orders
• Assist with stocking and inventory tasks
• Place medication refill orders in computerized system at patient request
• Submit requests for special orders as needed
• Track medication packages in various vendor systems such as UPS
• Research order status and delivery at patient or center request
• Inactivate patient accounts in computerized system
• Process patient address changes, ensuring accurate address information

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Hospitals and Health Care