Pharmacy Sales & Marketing Representative

Guardian Pharmacy Services Management; Boca Raton (FL); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Total Rewards package

Job summary

Guardian Pharmacy of Southeast Florida in Boca Raton, FL, is looking for a dynamic sales and account management leader to join our growing team. You will support customers with Medicare drug plan options, educate on plan choices, and optimize enrollments.

As part of the local management team, you will collaborate with senior leaders to drive budget results, build client trust, and expand our services. Travel up to 75% and flexible hours are required.

Qualifications

• High School Diploma or GED required; Bachelor's degree preferred.
• Valid driver's license and clean driving record.
• Pharmacy Technician license/certification preferred; national certification preferred (PTCB).
• Experience in sales and/or account management preferred.
• Nursing/healthcare background preferred.

Responsibilities

• Assist in achievement of budget through sales to new clients, increasing sales to existing clients.
• Work with President, Director, Sales & Marketing and Director, Finance & Admin to evaluate profitability of any new business prior to proposal.
• Build a positive working relationship with all clients by resolving issues and advising clients on regulatory issues.
• Train client staff as needed and ensure enrollment progress is accurately tracked.
• Identify non-dispensed residents and implement a marketing strategy to convert to preferred pharmacy service.
• Travel up to 75% by air and ground; adapt to flexible hours.

Skills

Sales and account management

Customer relations

Leadership

Strategic planning

Problem solving

Salesforce CRM

Healthcare knowledge

Education

High School Diploma or GED

Bachelor's degree preferred

Pharmacy Technician license/certification preferred

National Certification preferred (PTCB)

Tools

CRM software

Microsoft Office

Job description

Boca Raton, Florida, United States of America Extraordinary Care. Extraordinary Careers.

With one of the nation's largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career.

Guardian Pharmacy of Southeast Florida, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Boca Raton, Florida .

Why Guardian Pharmacy of Southeast Florida ?

We're reimagining medication management and transforming care.

Who We Are and What We're About:

Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered.

We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you.

Location: Boca Raton, FL

Schedule: 9am-5:30pm

As a key member of the local management team, assist in achievement of budget through sales to new clients, increasing sales to existing clients. Work with President, Director, Sales & Marketing and Director, Finance & Admin to evaluate potential profitability of any new business prior to proposal. Responsible for building a positive working relationship with all clients by resolving issues/problems, advising clients on regulatory issues, and training client staff as needed.

Attributes Required:

• Work Ethic/Integrity - must possess intrinsic drive to excel coupled with values in line with company philosophy
• Leadership - ability to lead project teams to deadlines, while maintaining strong team orientation
• Relational - ability to build relationships with business unit management and become "trusted advisor"
• Strategy and Planning - ability to think ahead, plan and manage time efficiently
• Problem Solving - ability to analyze causes and solve problems at both a strategic and functional level
• Team Oriented - ability to work effectively and collaboratively with all team members

Essential job functions (include the following):

• Support customers with Medicare drug plan selection, plan optimization, and plan enrollment.
• Support customers with Medicare drug plan selection, plan optimization, and plan enrollment.
• Provide Medicare drug plan comparisons and educate customers on available plan options in the market.
• Conduct plan comparisons, ensuring that customers understand out-of-pocket expenses under available plans.
• Provide a seamless enrollment process maximizing customer savings.
• Identify newly admitted potential customers and/or current customers that may qualify for a Special Enrollment Period.
• Explain customer's current insurance coverage and provide personalized plan comparison.
• Receive inbound and place outbound calls to facilities and customers to provide plan comparison and plan optimization.
• Facilitate warm transfer to customers requesting a licensed insurance agent.
• Accurately track customer assistance and record enrollment progress.
• Identify non-dispensed residents and implement a marketing strategy to convert to preferred pharmacy service.
• Develop relationships with community teams to establish an integrated new resident onboarding process between the community and pharmacy.
• Ensure new admission paperwork contains complete responsible party billing information and insurance plan(s) details to support clean admissions for pharmacy team.

Education and/or Certifications:

• High School Diploma or GED required; Bachelor's degree preferred
• Valid driver's license and clean driving record
• Nursing/healthcare background preferred
• Pharmacy Technician license/certification/registration (per state requirement) preferred; National Certification preferred (PTCB)
• Experience in sales and/or account management preferred

Skills and Qualifications:

• Excellent customer relations skills and ability to build strong customer relationships
• Ability to work independently and deliver to deadlines
• Ability to solve problems with minimal direction
• Great attention to detail and accuracy
• Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
• Quality minded; motivated to seek out errors and inquire when something appears inaccurate
• Salesforce or similar CRM experience a plus
• Knowledge of LTC or pharmacy industry

Work Environment:

• Requires up to 75% travel, by air and ground
• Ability to work flexible hours

What We Offer:

• Guardian provides employees with a comprehensive Total Rewards package, supporting our core value of, "Treat others as you would like to be treated."

Compensation & Financia