Pharmacy Processing Technician II

1103 Team Member Services; United States; On-site; USD 28,000 - 45,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave

Career Development

Mental Health Resources

Pet Benefits

Job summary

AdventHealth in Apopka, FL is seeking a Pharmacy Technician to assist pharmacists with dispensing medications, inventory control, and regulatory compliance in a fast-paced retail/hospital setting.

The role involves handling claims adjudication, patient inquiries, and maintaining proficiency in pharmacy computer systems to ensure accurate billing and smooth medication access.

Qualifications

• Strong verbal and written communication skills.
• Knowledge of medical terminology and pharmaceutical calculations.
• Knowledge of third-party pharmacy insurance providers and claims processing.
• Knowledge of Federal and State pharmacy laws and delegation of tasks.
• Moderate proficiency in MS Office (Word, Excel, Outlook).

Responsibilities

• Provide distributive functions and support pharmacy operations.
• Assist pharmacist with dispensing medications and inventory management.
• Handle pharmacy billing, claims adjudication, and copay processing.
• Respond to patient questions and address concerns during the dispensing process.
• Coordinate with prescribers and ensure proper reimbursement.
• Perform data entry in pharmacy systems and maintain compliance.

Job description

Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family:

• Medical
• Dental
• Vision Insurance
• Life Insurance
• Disability Insurance Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule and Location

Schedule: Full time Shift: Day (United States of America)
Address: 5050 WESLEY RD
City: APOPKA
State: Florida
Postal Code: 32712

Job Description

• Responsible for the provision of distributive functions and pharmacy operational tasks.
• This position assists the pharmacist with preparing and dispensing medications, inventory management, pharmacy billing, customer service, and regulatory compliance.
• This role accurately responds to prescription dispensing requests, coordinates medication access and adherence, prepares medications for pharmacist review, performs claim adjudication, and processes customer account reconciliation.
• Submits claims, follows up on denials, and ensures proper reimbursement.
• Provides answers to patient questions and addresses patient concerns.
• Contacts prescribers’ office regarding clarification on missing prescription information and prescription coverage details, keeping the patient informed during the process.
• Assists pharmacists in preparing and dispensing medications.
• Actively performs pharmacy technician functions and maintains active proficiency in pharmacy specific computer systems and operational programs.
• Performs data entry tasks by inputting prescription information into the pharmacy system.
• Processes claims adjudication and copay assistance billing for new prescription orders and refill requests, ensuring appropriate National Drug Code (NDC) selection and shipping method are selected at the time of dispense.
• Other duties as assigned.

Knowledge, Skills, and Abilities

• Strong verbal and written communication, organizational, problem-solving and customer service skills [Required]
• Knowledge of medical terminology and vast understanding of mathematical principles to perform pharmaceutical calculations. [Required]
• Knowledge of third-party pharmacy insurance providers and claims processing [Required]
• Knowledge of Federal and State laws governing the practice of pharmacy and delegation of responsibilities including which tasks may only be performed by a licensed Pharmacist. [Required]
• Moderate proficiency in MS Office: Word, Excel, and Outlook [Required]

Education

• High School Grad or Equ [Required]

Work Experience

• 1+ year of pharmacy technician experience, in a retail pharmacy, mail-order pharmacy, central fill, or hospital setting [Required]
• Completion of a pharmacy technician student internship at AdventHealth in a retail or hospital setting, in lieu of pharmacy technician experience. [Required]
• Previous experience in a managed healthcare organization, medical insurance company, pharmacy benefit management or other healthcare related entity. [Preferred]
• Specialty pharmacy experience [Preferred]

Licenses and Certifications

• Registered Pharmacy Technician (RPhT) [Required]
• NHA Certified Pharmacy Technician (CPhT) [Preferred]
• PTCB Certified Pharmacy Technician (CPhT) [Preferred]

Physical Requirements

Physical Requirements - https://tinyurl.com/msy4mja2

Pay Range

Pay Range: $20.58 - $32.92

Background Screening Requirement

Background Screening Requirement (Florida Law) Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

Equal Opportunity Statement

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Faith Statement

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.