Pharmacy Processing Technician II

AdventHealth; Town of Florida (NY); On-site; USD 26,000 - 42,000; Full time

Benefits offered by this job

Benefits from Day One: Medical, Dental

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Job summary

AdventHealth is hiring a Pharmacy Technician to support dispensing and medication preparation, inventory management, and customer service in a full-time setting.

The role includes claims adjudication, enrollment in pharmacy systems, and coordination with prescribers to clarify coverage while ensuring regulatory compliance and high-quality patient care.

Qualifications

• Strong communication and patient service skills.
• Knowledge of medical terminology and mathematics for calculations.
• Experience with third-party insurance claims processing.
• Knowledge of Federal and State pharmacy laws and task delegation.
• MS Office proficiency.

Responsibilities

• Assist pharmacists with dispensing and medication preparation.
• Manage inventory, billing, and customer service while ensuring regulatory compliance.
• Submit claims, follow up on denials, and coordinate patient medication access.
• Perform data entry in the pharmacy system and process copay/billing.

Skills

Strong communication

Medical terminology

Third-party insurance knowledge

Pharmacy law knowledge

MS Office (Word/Excel/Outlook)

Education

High School Grad or Equiv

Tools

Pharmacy systems software

Job description

Our Promise To YouJoining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that

Our Promise To YouJoining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule

Full time

Shift

Day (United States of America)

Address

5050 WESLEY RD

City

APOPKA

State

Florida

Postal Code

32712

Job Description

Schedule: Monday - Friday, 8:30am - 5:00pm Responsible for the provision of distributive functions and pharmacy operational tasks. This position assists the pharmacist with preparing and dispensing medications, inventory management, pharmacy billing, customer service, and regulatory compliance. This role accurately responds to prescription dispensing requests, coordinates medication access and adherence, prepares medications for pharmacist review, performs claim adjudication, and processes customer account reconciliation.

• Submits claims, follows up on denials, and ensures proper reimbursement.
• Provides answers to patient questions and addresses patient concerns.
• Contacts prescribers’ office regarding clarification on missing prescription information and prescription coverage details, keeping the patient informed during the process.
• Assists pharmacists in preparing and dispensing medications.
• Actively performs pharmacy technician functions and maintains active proficiency in pharmacy specific computer systems and operational programs.
• Performs data entry tasks by inputting prescription information into the pharmacy system.
• Processes claims adjudication and copay assistance billing for new prescription orders and refill requests, ensuring appropriate National Drug Code (NDC) selection and shipping method are selected at the time of dispense.
• Other duties as assigned

Knowledge, Skills, And Abilities

• Strong verbal and written communication, organizational, problem-solving and customer service skills [Required]
• Knowledge of medical terminology and vast understanding of mathematical principles to perform pharmaceutical calculations. [Required]
• Knowledge of third-party pharmacy insurance providers and claims processing [Required]
• Knowledge of Federal and State laws governing the practice of pharmacy and delegation of responsibilities including which tasks may only be performed by a licensed Pharmacist. [Required]
• Moderate proficiency in MS Office: Word, Excel, and Outlook [Required]

Education

• High School Grad or Equiv [Required]

Work Experience

• 1+ year of pharmacy technician experience, in a retail pharmacy, mail-order pharmacy, central fill, or hospital setting [Required] OR
• Completion of a pharmacy technician student internship at AdventHealth in a retail or hospital setting, in lieu of pharmacy technician experience. [Required]
• Previous experience in a managed healthcare organization, medical insurance company, pharmacy benefit management or other healthcare related entity. [Preferred]
• Specialty pharmacy experience [Preferred]

Licenses And Certifications

• Registered Pharmacy Technician (RPhT) [Required]
• NHA Certified Pharmacy Technician (CPhT) [Preferred] OR PTCB Certified Pharmacy Technician (CPhT) [Preferred]

Physical Requirements:

(Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/msy4mja2

Pay Range

$19.23 - $30.77

Background Screening Requirement (Florida Law)

Certain positions are subject Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/ This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.