Supervisor Pharmacy Technician
AdventHealth
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Benefits offered by this job
Job summary
AdventHealth in Orlando, FL is seeking a Pharmacy Technician Supervisor to lead technician teams and oversee daily pharmacy operations in a hospital setting.
The role emphasizes ensuring accuracy, safety, and compliance across automation, EHRs, and regulatory requirements. Strong leadership, coaching, and collaboration with pharmacists and clinical staff are essential.
Qualifications
- 3+ years of contemporary hospital pharmacy experience.
- Registered Pharmacy Technician (RPhT) required.
- NHA Certified Pharmacy Technician (CPhT) OR PTCB Certified Pharmacy Technician (CPhT) required.
- Proficiency in hospital computer system technology and automation.
- Excellent verbal and written communication, problem-solving, and customer service skills.
Responsibilities
- Ensures appropriate utilization of pharmacy automation systems, ADC platforms, and electronic health records.
- Directs compliance with state, federal, and institutional regulations, including USP standards, DEA requirements, and accreditation protocols.
- Leads monthly inspections, quality audits, and process improvement initiatives.
- Supervises pharmacy technician staff, including recruitment, onboarding, scheduling, and performance management.
- Promotes effective communication, conflict resolution, and team engagement to optimize patient care and service delivery.
Skills
Education
Tools
Job description
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
- Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
- Paid Time Off from Day One
- 403-B Retirement Plan
- 4 Weeks 100% Paid Parental Leave
- Career Development
- Whole Person Well-being Resources
- Mental Health Resources and Support
- Pet Benefits
Full time
Day (United States of America)
601 E ROLLINS ST
ORLANDO
Florida
32803
2:30pm -11:00pm, works every 3rdweekend
- Ensures appropriate utilization of pharmacy automation systems, ADC platforms, and electronic health records.
- Reviews and interprets electronic reports to monitor system performance, medication safety, and compliance.
- Directs compliance with state, federal, and institutional regulations, including USP standards, DEA requirements, and accreditation protocols
- Leads monthly inspections, quality audits, and process improvement initiatives to maintain operational excellence.
- Supervises pharmacy technician staff, including recruitment, onboarding, scheduling, and performance management.
- Conducts evaluations, addresses disciplinary actions, and facilitates professional development through coaching, mentoring, and competency validation.
- Facilitates medication safety practices and supports pharmacist-led care initiatives.
- Oversees technician contributions to medication history collection, clinical service support, and delivery of safe, timely, and accurate medications.
- Serves as a liaison between pharmacy technicians, pharmacists, and interdisciplinary teams.
- Promotes effective communication, conflict resolution, and team engagement to optimize patient care and service delivery.
- Coordinates technician training programs and supports experiential learning for pharmacy technician students and residents.
- Validates competencies and models excellence in instructing, coaching, and evaluating performance.
- Participates in departmental planning, shared governance, and enterprise initiatives.
- Leads or supports clinical research, stewardship efforts, and innovation projects that advance pharmacy technician practice and operational performance.
- Oversees pharmacy technician operations with mastery across all core and advanced workflows, systems, and operational programs.
- Maintains active proficiency in technician functions and provides coverage in any pharmacy practice area as needed to support service continuity and strategic goals.
- Directs daily workflow across pharmacy technician teams, including task prioritization, workload distribution, staff coverage, and assignment of responsibilities.
- Ensures operational consistency across shifts and practice areas through structured handoffs and team huddles.
- Supervises the preparation and delivery of patient-specific medication doses, ensuring accuracy in drug selection, compounding, labeling, and barcode scanning.
- Manages inventory operations including receiving, rotation, storage, and reconciliation, with oversight of controlled substances and hazardous medications.
- Other duties as assigned.
- Strong verbal and written communication, organizational, problem-solving, and customer service skills [Required]
- Flexibility and willingness to adapt to changes as necessary [Required]
- Ability to interact constructively with supervisors, peers, and external customers [Required]
- Ability to follow direction from formal management personnel and informal supervisors (pharmacists) and at times, to work well without direct supervision [Required]
- Ability to identify, follow up, and resolve discrepancies [Required]
- Ability to identify, resolve, and mitigate pharmacy operational or program issues [Required]
- Ability to keep accurate and complete records [Required]
- Knowledge of medical terminology [Required]
- Ability to teach pharmacy technician students, if applicable [Required]
- Proficiency in hospital computer system technology and automation [Required]
- Knowledge and competence in aseptic techniques chemotherapy product compounding (if applicable) [Required]
- Initiative to keep abreast of and communicate developments in the provision of pharmacy services [Required]
- Ability to coordinate and lead small groups of people in determining in the provision of pharmacy services [Required]
- Leader qualities essential to operate effectively within the institution and advance the practice of pharmacy [Required]
- Must be able to read, write and speak conversational English [Required]
- Basic computer skills and knowledge of Microsoft Office [Required]
- High School Grad or Equiv [Required]
- Technical/Vocational School [Preferred]
- Completion of a pharmacy technician training program [Preferred]
- 3+ years of contemporary hospital pharmacy experience [Required]
- Registered Pharmacy Technician (RPhT) [Required]
- NHA Certified Pharmacy Technician (CPhT) [Required] OR PTCB Certified Pharmacy Technician (CPhT) [Required]
(Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/msy4mja2
$23.71 - $44.09
Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.
Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
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