Pharmacy Processing Technician - Freedom Fertility - Hybrid

Cigna Health and Life Insurance Company; Newburyport (MA); Hybrid; USD 25,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

18 days of PTO and holidays

Tuition reimbursement

Job summary

The Cigna Group is seeking a Pharmacy Processing Technician for Freedom Fertility, Evernorth’s fertility pharmacy, in Newburyport, MA. After virtual training, MA residents follow a hybrid schedule (onsite 3 days, remote 2 days); Maine and New Hampshire residents work onsite 5 days.

You’ll process medication orders, coordinate with patients and insurers, and maintain accurate records while supporting pharmacy services under supervision.

Qualifications

• High school diploma or GED
• 1+ years of pharmacy technician work experience
• Valid Massachusetts Pharmacy Technician License required by state laws.
• National certification strongly preferred.
• General computer, data entry, and Microsoft Office skills
• Basic math skills
• Strong attention to detail and accuracy
• Effective communication skills

Responsibilities

• Process medications and orders, interact with insurance companies and patients
• Record and fill prescriptions and orders with accuracy
• Answer questions and route inquiries to a pharmacist when needed
• Follow safety guidelines to maintain a clean, compliant workspace
• Complete administrative tasks as assigned by a pharmacist or supervisor
• Handle patient calls professionally

Skills

Attention to detail

Communication skills

Customer service

Education

High school diploma or GED

Tools

Microsoft Office

Job description

This position works out of the Newburyport, MA location. This position is open to candidates who live in Massachusetts, Maine, or New Hampshire.

Training & Work Location

Your first 3 months of training will be virtual. After training, Massachusetts residents will follow a hybrid schedule, working onsite 3 days and from home 2 days per week. After training, Maine and New Hampshire residents will work onsite 5 days per week.

Help patients take an important step forward building their families.

As a Pharmacy Processing Technician with Freedom Fertility, Evernorth’s fertility pharmacy, you’ll help process medication orders, so patients receive the fertility medications they need accurately and on time. You’ll spend most of your day working on a computer, carefully managing order details and working with patients, insurance companies, and other teams. Your attention to detail helps make sure patients get the medications they need when they need them.

Work Schedule

Monday – Friday with the ability work a rotating work schedule 9:00 a.m. – 5:30 p.m. ET – 3 days per week 12:30 p.m. – 9:00 p.m. ET – 2 days per week Rotating Saturday shift for 9:00 a.m. – 6:00 p.m. – 1 day per month Once training is complete, you’ll work at home 2 days per week from 9:00 – 5:30 ET

What you’ll do

• Support pharmacy services by processing medications, working with insurance companies, and communicating with patients as needed
• Keep accurate records by recording and filling patient prescriptions and orders
• Answer questions and respond to requests from facility managers and teammates, and directing questions to a pharmacist when needed
• Follow rules, procedures, and safety guidelines to help keep the pharmacy clean and safe
• Complete record-keeping and other administrative tasks assigned by a pharmacist or facility manager
• Be comfortable handling patient calls

Requirements

• High school diploma or GED
• 1+ years of pharmacy technician work experience
• Valid Massachusetts Pharmacy Technician License required by state laws.
• National certification strongly preferred.
• General computer, data entry, and Microsoft office skills
• Basic math skills
• Strong attention to detail and accuracy
• Effective communication skills

What we offer

• Medical, dental, and vision coverage starting Day 1
• 401(k) with company match
• 18 days of PTO, holiday pay, and overtime compensation
• Immediate pay options – access a portion of your earned wages before payday, so you have flexibility when you need it most
• Educational development programs with tuition-free and partially funded learning opportunities
• Competitive benefits package
• Growth and advancement opportunities

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an hourly rate of 18 - 27 USD / hourly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email [e-mail] for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.