Pharmacy Prior Authorization Specialist

AmerisourceBergen; United States; Hybrid; USD 50,000 - 65,000; Full time

Job summary

Cencora in Reading, PA, is seeking a Prior Authorization Coordinator, a pharmacy technician who will act as onsite triage for identified patients and prescriptions, to facilitate authorization, reimbursement and dispensing of medications. This hybrid role runs 8:00 AM–4:30 PM, Monday to Friday, in Reading, PA.

You will navigate EMR and dispensing software, support patients and healthcare professionals, verify insurance and complete prior authorization forms, while collaborating with pharmacists

Qualifications

• Minimum 2+ years of related pharmacy experience; bachelor's degree preferred.
• Pharmacy technician certification and PA licensure preferred.
• Strong communication, patient confidentiality, and teamwork.
• Experience with pharmacy software and EMR/EHR systems.

Responsibilities

• Master navigation of EMR and dispensing software for prescription processing.
• Provide excellent customer service to patients and healthcare professionals; triage to pharmacists as needed.
• Verify patient information and insurance coverage; work with payers to resolve discrepancies.
• Gather documentation and complete forms to obtain prior authorization approvals.
• Communicate professionally in person, by phone, and online; document patient information clearly.
• Serve as liaison between patient, pharmacy, and healthcare providers to ensure smooth workflow.
• Participate in training of new staff.
• Oversee continuity of pharmacy processes and align with programs and policies.
• Stay informed on developments; participate in training and continuing education.
• Perform related duties as assigned.

Skills

Communication

Teamwork

Interpersonal skills

Pharma knowledge

Attention to detail

Prior authorization knowledge

Analytical skills

Patient confidentiality

Pharmacy software & EHR

Education

Bachelor's degree preferred

Pharmacy technician certification

PA licensure

Tools

Pharmacy software systems

Electronic Health Records (EHR)

Job description

Cencora in Reading, PA, is seeking a Prior Authorization Coordinator, a pharmacy technician who will act as onsite triage for identified patients and prescriptions, to facilitate authorization, reimbursement and dispensing of medications. This hybrid role runs 8:00 AM–4:30 PM, Monday to Friday, in Reading, PA.

You will navigate EMR and dispensing software, support patients and healthcare professionals, verify insurance and complete prior authorization forms, while collaborating with pharmacists