Pharmacy Patient Advocate Coordinator

Florida Cancer Specialists & Research Institute; Fort Myers (FL); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking organization dedicated to providing world-class cancer care. As a Pharmacy Patient Advocate Coordinator, you will play a vital role in assisting patients with financial assistance, ensuring they receive the care they need. This position offers the opportunity to work in a dynamic environment with a focus on collaboration and patient support. You will be part of a team that values innovation and excellence, contributing to groundbreaking therapies and clinical trials. If you are passionate about making a difference in patients' lives and thrive in a fast-paced setting, this role is perfect for you.

Benefits

Tuition Reimbursement

401-K Match

Pet Insurance

Legal Insurance

Qualifications

• 2+ years experience with financial assistance programs in pharmacy or medical setting.
• Ability to work independently with limited supervision.

Responsibilities

• Assist with organizing activities related to patient financial assistance.
• Maintain communication with supervisors and collaborate with departments.

Skills

Critical Thinking

Problem Solving

Communication Skills

Customer Service

Organizational Skills

Education

High School Diploma or Equivalent

Tools

Microsoft Office

CPR+

ONCO

ORCA

Job description

Date Posted: 2025-04-09

Country: United States of America

Location: Rx To Go

WHY JOIN FCS

At Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them. In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional opportunities, career advancement, training and competitive wages.

Offering competitive salaries and comprehensive benefits packages to include tuition reimbursement, 401-K match, pet and legal insurance.

A LITTLE BIT ABOUT FCS

Since 1984, Florida Cancer Specialists & Research Institute has built a national reputation for excellence. With over 250 physicians, 220 nurse practitioners and physician assistants and nearly 100 locations in our network. Utilizing innovative clinical research, cutting-edge technologies, and advanced treatments, we are committed to providing world-class cancer care. We are recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award, FCS offers patients access to more clinical trials than any private oncology practice in Florida. Our patients have access to ground-breaking therapies, in a community setting, and may participate in national clinical research studies of drugs and treatment protocols. In the past five years, the majority of new cancer drugs approved for use in the U.S. were studied in clinical trials with FCS participation prior to approval.

Through our partnership with Sarah Cannon, we are one of the largest clinical research organizations in the United States. Often, FCS leads the nation in initiating research studies and offering ground-breaking new therapies to patients.

Come join us today!

RESPONSIBILITIES

• Under the supervision of the Pharmacy Intake Manager, the Pharmacy Patient Advocate Coordinator will assist with organizing all activities relating to patient financial assistance.

• The Pharmacy Patient Advocate Coordinator will keep open lines of communication with their immediate supervisor and/or manager and partner closely with other pharmacy and functional departments to ensure synergies and cross-departmental effectiveness.

QUALIFICATIONS

• Education: High school diploma or equivalent required.

• Previous Experience: Two (2) years of experience with financial assistance programs in a pharmacy or medical setting is required.

• Six months minimum experience within Rx To Go Pharmacy.

• Previous experience in a coordinator or lead role preferred.

• Core Capabilities:

• Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills.

• Must be detailed oriented with the ability to exercise independent judgment.

• Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness.

• Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.

• Communication Skills: Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback.

• Customer Service & Organizational Awareness: Strong customer focus.

• Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations.

• Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development.

• Self-motivated and self-starter with ability to work independently with limited supervision.

• Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.

• Computer Skills: Proficiency in Microsoft Office: Word, Excel, PowerPoint and Outlook required.

• Proficiency in CPR+, ONCO and ORCA required.

• Certifications/Licenses: Active Florida Registered Pharmacy Technician (RPT) license is preferred. Travel: 25%

SCREENINGS – Background, drug, and nicotine screens

Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. All offers of employment at Florida Cancer Specialists & Research Institute are contingent upon clear results of a thorough background screening. Additionally, as a condition of employment, FCS requires all new hires to receive various vaccinations, including the influenza vaccine, barring an approved exemption. In addition, FCS is a drug-free workplace, and all new hires will be subject to drug/ nicotine testing. Medical Marijuana cards are not recognized.

EEOC

Florida Cancer Specialists & Research Institute (FCS) is committed to helping individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at FCS, please email FCS Recruitment ( [e-mail] ) for further assistance. Please note this email address is intended to request an accommodation as part of the application process. Any other correspondence will not receive a response.

FCS is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.